Product Designer

Join to apply for the Product Designer role at Sanlam Who are we? Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide a compelling career and development proposition that will enable them to realize their dreams. Position Overview Sanlam Fintech (SFT) is looking to fill the role of Product Designer, reporting into a Head of Product. As part of the central Digital Product & Design function within SFT, the role will be responsible for designing key parts of the product experience of SFT’s digital products and channels. The role will support relevant stakeholders, leveraging innovative design outcomes to give customers confidence during any digital engagement or experience of their financial services. What will you do? Use and apply current and relevant design methodologies, tools, frameworks, and practices to solve for and design experiences that enable and support Sanlam’s customers. Define interactions and services based on relevant business, technical, and design considerations. Conduct user research and usability testing to ensure validated design solutions, capturing insights and testing data, packaged for distribution and feedback sessions. Own the UX and Interaction Design deliverables as agreed upon during performance contracting. Make design ideas tangible for the cross‑functional product team and stakeholders through visual storytelling, UX and interaction design techniques. Present, explain and discuss design decisions eloquently, and give design feedback. Execute product design tasks and maintain a high quality of deliverables. Collaborate with UX team members including other UX disciplines, Service Designers, BA’s, Product Managers and other stakeholders to understand objectives and key business outcomes, user needs and behaviours to inform the design solutioning. Collaborate with Front End and Mobile Developers, Product teams, the Design System team, and other relevant stakeholders to ensure that final product code delivery is representative of the most feasible and preferred design solution. Qualifications and Experience Bachelor of Design (Product Design) with exposure to interactive and UX Design. At least 4 years of experience in the discipline of Product Design across varied customer personas, business problems, and devices, including mobile. Experience with UX design for mobile is required. Experience working in cross‑functional product teams as a product designer, UX designer or comparable role. Experience with multimedia. Experience designing for financial products and markets. Knowledge and Skills Knowledge in driving and applying user‑centered design processes and practices to develop new products and services. Knowledge of interaction models, flows and wireframes. Knowledge of rapid prototyping methods, ranging from paper sketching to digital prototypes. Understanding of contextual uses for experience maps, user journeys and service blueprints. Knowledge of and curiosity about technology and its impact on design solutions. Knowledge of the process in conducting user research and capturing user insights using qualitative and quantitative methods. Personal Attributes Business insight – contributing strategically. Financial acumen – contributing strategically. Organisational savvy – contributing strategically. Manages complexity – contributing strategically. Core Competencies Cultivates innovation – contributing strategically. Customer focus – contributing strategically. Drives results – contributing strategically. Collaborates – contributing strategically. Being resilient – contributing strategically. Our commitment to transformation The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group’s Employment Equity plan and targets will be considered as part of the selection process. Seniority level Mid‑Senior level Employment type Full‑time Job function Design, Art/Creative, and Information Technology #J-18808-Ljbffr