Snr Manager: Financial Services Products

3 weeks ago

Pretoria, South Africa IT Ridge Technologies Full time

Responsibilities Include:

Management and Business Planning

  • Strategically link activities to business objectives, prioritising the products functions and ensure the
    effective implementation of strategies for areas of responsibility.
  • Align approved functional strategies to overall business strategy.
  • Develop and ensure the effective implementation of functional business plans Identify key social,
    political, and societal issues and implement strategies to meet the challenges.
  •  Participate towards Exco, Exco Committees and Exco decisions for the effective planning of the
    Group’s activities.

Lead the Financial Service business unit

  • Develop, recommend for approval an own product vision and roadmap aligned with Group’s goals
    and market trends.
  • Formulate a comprehensive short to long-term products strategy for the approval of the Business
    Development Director for the Group.
  • Define product success metrics and track progress towards achieving them against the strategy and
    set goals.
  • Oversee the mangers and specialist in the structure’s to ensuring product performance, market
    acceptance and revenue targets by ensuring that product performance and acceptance measured
    revenue targets.
  • Build the Lending and Investment structure ensuring that it is fit for purpose to deliver the Group
    objectives under the guidance of the Business Development Director.
  • Give input to the Business Director to secure executive approvals for product strategy and resource
    allocation
  • Implement approved innovation projects that will increase revenue streams profitably.
  • Assess, develop business cases and recommendations for considerations to Exco, including
    business partnerships for the enhancement of the Lending and Savings and investment products.
  • Manage new business generating initiatives under Lending and Investment and their implementation
  • Maximize revenue growth for the product portfolio by implementing strategic objectives.
  • Drive market share gain or customer acquisition targets through the applicable teams.
  • Manage product satisfaction and retention rates by monitoring against set objectives and target.
  • Lead the development of commercially sound optimal business.
  • Ensure that the initiative’s performance metrics meets the required return on investment.
  • Manage stakeholders expectation at different levels to identify areas of innovation and growth and
    implement successful ideas. Engage with internal and external stakeholders to enhance innovative
    thinking in the Group.
  • Develop and implement effective communication plans for the department under the guidance of the
    Business Development Director.
  • Collaborate with the finance department to ensure that good financial practices are adhered to.
  • Manage the effective rollout by the product and sales teams and develop the go-to-market plan tools
    under the guidance of Business Development Director.
  • Present and manage the capital and operational budgets of the department.
  • Manage effective communication between all supporting business units by regular engagements.
    Micro-lending and Savings and Investment Products
  • Forecast sales targets to be achieved through sales activities by continuously analysing the market
    size and opportunity.
  • Manage the key business metrics (i.e. Profitability, market development and penetration, retention,
    customer service, etc.) to deliver business opportunities with the support of Business Development
    Director.

Credit and Operations Management

  • Lead the Credit and operations team to effectively manage the lending business optimally.
  • Develop and implement credit risk mechanisms that ensures that the business is effectively
    managed against high bad debt.
  • Develop and implement operationally sound processes and good business practices.
  • Manage the regulatory reporting requirements to always ensure compliance.
    Manage key stakeholder and third-party relations
  • Collaborate in delivering the Group value proposition through strategic partners.
  • Promote strong brand awareness with external stakeholders.
  • Proactively stay abreast with industry trends and recommend appropriate innovative solutions to
    support the Lending and Savings and investment products.
  • Establish strategic alliances with third parties for identified business opportunities.

Manage business risks

  • Identify and manage the business risks and ensure compliance to regulation requirements.
  • Manage the application of credit risk models and metrics to manage the credit risks.
  • Manage the credit limits and ensure that they are aligned to the approved credit policy.

People management

  • Develop a fit-for-purpose structure and resources allocation to support delivery of business
    objectives and sustainable growth.
  • Build and lead an effective team that works collaboratively toward achieving the Group’s goals.
  • Define the roles, responsibilities, manpower modelling and measurable objectives to deliver business
    objectives.
  • Develop and manage the KPA’s and KPI’s of the direct reports. Ensure that the people management
    processes, including the performance management process are adhered to, implemented, and
    monitored.
  • Coaching and mentoring of Managers and department structures. Implement rewards and
    recognition systems that support the business objectives.
  • Ensure development among the teams for succession planning.
  • Develop and implement a high-performance culture in conjunction with the HR department.

Requirements:

  • A post -graduate degree / MBA
  • A qualification in strategy, leadership, business Management, or Credit management will be an
    advantage.

Experience And Knowledge Required For The Position:

  • 5 to 8 years of experience in banking product management (Lending and Savings and investment),
    with at least 2 years in a leadership role
  • Proven track record of successful product launches and market success
  • Strong understanding of the financial sector and competitive landscape
  • Excellent communication, interpersonal, and presentation skills
  • Ability to lead and manage cross-functional teams effectively.
  • Strong analytical and problem-solving skills
  • Experience with Agile development methodologies.
  • Data analysis skills and experience with business intelligence tools
  • Strong understanding of customer experience (CX) best practices
  • Highly proficient at project planning, budgeting, and oversight.

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