Postdoctoral Fellow: Interdisciplinary Ops Research

**JOB TITLE**Post-Doctoral Fellow**LOCATION**Worcester**DEPARTMENT NAME**The Business School - NFR JM**DIVISION NAME**Worcester Polytechnic Institute - WPI**JOB DESCRIPTION SUMMARY**We are seeking a postdoc for a collaborative research project funded by the National Science Foundation and the Paul G. Allen Family Foundation. The interdisciplinary project...

A leading research institution is seeking a highly motivated Postdoctoral Research Associate in Worcester to lead the design and prototyping of a bio-inspired robotic gate system. This role involves developing innovative mechanisms, implementing control algorithms, and publishing research findings. The ideal candidate holds a Ph.D. in Robotics or Mechanical...

**JOB TITLE**Research Associate**LOCATION**Worcester**DEPARTMENT NAME**Robotics Engineering - NFR JM**DIVISION NAME**Worcester Polytechnic Institute - WPI**JOB DESCRIPTION SUMMARY**We are seeking a highly motivated Postdoctoral Research Associate to lead the design, prototyping, and control of a bio-inspired robotic gate system. This system will mimic...

**JOB TITLE**Dean of Arts & Sciences**LOCATION**Worcester**DEPARTMENT NAME**Provost Office**DIVISION NAME**Worcester Polytechnic Institute - WPI**JOB DESCRIPTION SUMMARY**Worcester Polytechnic Institute invites nominations and applications for the position of Peterson Family Dean, School of Arts & Sciences. This is an exceptional opportunity for a visionary...

**Key Responsibilities**: Customer first and second line customer support: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and recording as well as passing on clear messages when required. - Log requests through Herotel’s ticketing system, manage ticket queue to ensure optimal support, and...

**HELPDESK AGENT TIER 2 (Worcester)** DESCRIPTION - Tier 2 Heldesk Agents provide first and second line, as well as core advanced customer support. - This includes escalations from Tier 1 Agents, advanced troubleshooting, and acting as shift team captain as assigned. - Calls that cannot be resolved are escalated appropriately. - Tier 2 Agents may also be...