Cabin Services Administrator

3 weeks ago


Cape Town, South Africa Safair (Pty) Ltd Full time

Maintain cabin crew personnel records; Assist with Grooming for the Crew i.e. dress code, hygiene etc; Provide administrative support in the updating of manuals and other documents as and when required; Assist with capturing Flight Reports and Attendance Registers; Work with Human Resources to ensure relevant information is shared and distributed with new cabin crew employment; Coordinate new Employee On boarding; Ensure integration of all new cabin crew across all departments (i.e. includes all Uniform, parking, issuing of IPad, any Training related documents and rostering requirements); Preparation of Documentation, copies of Licenses, Medicals and Certificates for Crew; Organize and coordinate events i.e. Wings Parade; Filing of all disciplinary records; Daily administration of leave applications; Contact crew to obtain information i.e. confirmation, sick notes, relevant documents etc; Compile meeting minutes; Assist with obtaining flight delay feedback from the cabin crew; Assist in collecting Net Promoter Score (NPS) feedback from the cabin crew; Support the recruitment process by scheduling ICFA interviews and reserving a venue for the interviews; Arrange meetings between cabin crew and assistant managers; Assist with tracking late arrivals of cabin crew and obtaining feedback regarding passenger complaints; Assist with managing and calculating the cabin crew headcount; Ensure compliance as it relates to Flight Operations processes and standards as delegated by Management; Assist with implementation of relevant procedures, standards, specifications and guidelines within Flight Operations. #J-18808-Ljbffr



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