ServiceNow Desktop Support Analyst

9 hours ago

Remote, wes kaap, South Africa Atain Full-time R 300,000 Contract

Atain is seeking a capable IT support professional in South Africa to act as a frontline contact for service users, diagnose issues, and log incidents. The role requires ServiceNow, Excel and PowerPoint knowledge, plus basic ITIL and strong communication.

You will categorize queries, provide solutions, monitor issues from start to resolution, advise on actions, and escalate when needed while delivering customer service across multiple channels.