Delivery Excellence Manager

1 week ago


Tzaneen, South Africa Bebeecustomercentricity Full time

Service Delivery Director The Service Delivery Director oversees daily workshop operations, leads, mentors and manages technicians and support staff, ensuring OEM standards for UD & FAW are met. Drive productivity, efficiency and profitability of the service department. Coordinate job cards, warranty processes and quality control activities. Conduct performance reviews and support staff development initiatives. Oversee health, safety and compliance requirements within the service department. Prepare and present monthly service department performance reports to stakeholders. Key Qualifications Excellent leadership and communication skills. Proven experience in managing workshop operations and teams. Able to analyze problems and implement solutions. Strong organizational and time management skills. Ability to work under pressure and meet deadlines. Benefits Opportunity to lead a team of skilled professionals. Chance to drive business growth and profitability. Collaborative and dynamic work environment. What We Offer Competitive salary and benefits package. Ongoing training and professional development opportunities. Recognition and rewards for outstanding performance. #J-18808-Ljbffr


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