Quality Assurance Officer

2 months ago

Cape Town, South Africa MC Technology Staffing Full time
Key Responsibilities:
  • Develop, implement, and maintain QA processes and procedures.
  • New Product Development Support by collaborating with the product development team to ensure new products meet quality standards.
  • Conduct regular inspections and quality checks on processes and finished products.
  • Write and update Standard Operating Procedures (SOPS) to ensure consistency and compliance.
  • Collaborate with production teams to identify and address manufacturing issues,
  • Monitor, analyse and report on quality performance data to identify trends and areas for improvement,
  • Ensure compliance with industry standards, regulatory requirements, and company policies.
  • Provide training and support to staff on quality assurance processes and best practices. Facilitate training of SOPs
  • Investigate and resolve customer complaints related to finished goods quality,
  • Maintain accurate and detailed records of QA activities and findings.
  • Conduct in internal and external audits to ensure compliance With quality standards,
  • Liaise with suppliers to ensure raw materials meet quality requirements,
  • Building own QMS Knowledge and Compliance
  • Participate in building quality objectives and provide ongoing metrics that directly support the achievement Of such objectives
  • Perform production checks and follow through on HSE minutes. findings, and improvements
  • Implements efficient document control to ensure that only valid documents are utilized across the whole organization
  • Leading RCA investigations into product complaints and deviations
  • Assisting in management of change processes to ensure no quality impact from engineering procedural changes
Education experience, Key knowledge and skills
  • Bachelor's degree in Quality Management, Industrial Engineering, or a related field.
  • Additional certifications such as ISO 9001 Lead Auditor or Six Sigma (preferred).
  • 3 years of experience in the manufacturing industry.
  • Strong knowledge of quality management systems, especially ISO 9001 standards.
  • Familiarity with statistical process control (SPQ and other quality tools (e.g., Lean, Six Sigma),
  • Implementation and working knowledge Of ISO 9001
  • Experience in writing and updating Standard Operating Procedures (SOPs).
  • Strong attention to detail and a commitment to maintaining high-quality standards,
  • Excellent problem-solving skills and the ability to identify and address quality issues,
  • Good communication skills and the ability to work collaboratively with cross-functional teams.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Must be self-disciplined and be able to work alone

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