Sales Adviser
2 weeks ago
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- Job by industries
JOB DESCRIPTION
- The successful candidates will offer world class products and services to clients, whilst achieving sales targets in an inbound and outbound call centre environment.
KEY RESPONSIBILITIES
- Meeting sales targets
- Quality (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes)
- Offering outstanding customer experience
- Strict adherence to scheduling
QUALIFICATIONS AND EXPERIENCE
- Matric/ Grade 12
- RE Certificate (advantageous)
- Minimum 30 Personal Lines Short-term Insurance credits (advantageous)
- Minimum 2 years’ experience within a sales inbound/outbound call.
- Fluent in English and one other official language.
- Compliance with FAIS Fit and Proper criteria i.e. minimum experience and competency requirements, which can be obtained while working under supervision.
- Be available to work shifts as well as overtime.
- Solid sales track record.
- Knowledge of short-term insurance processes, procedures and business rules advantageous.
- Clean track record in terms of adherence to quality standards and compliance.
- Consistent target achievement.
SKILLS
- Excellent telephonic etiquette
- Selling skills
- Computer literate (MS Office package).
- Client service oriented
- Negotiation skills
- Deadline and results-driven
COMPETENCIES
- Analytical Thinking
- Information Seeking
- Drive for Results
- Takes initiative
- Emotional self- control
- Customer service orientation
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