Coffee Machine Technician

4 weeks ago

Johannesburg, South Africa Red Ember Recruitment Full time

General:

  • Required to do tool checks and where applicable (Responsible for "lost" tools).
  • Perform any other tasks as instructed by the National Coffee Manager.
  • Operational assistance and guidance to customers on equipment.
  • Groomed well and vehicle kept clean and neat to meet professional image for the business.
  • Promote company ethics and values at all times.
  • Announcing him to the management of the establishment with an explanation for a visit.
  • Work standby as required from time to time.
  • Stick to the route planned as per Brew Coffee SLA.

Technical and On-Site Duties:

  • Repair Faulty Equipment.
  • Fault Finding Intermediate to Advanced mechanical, electrical, hydraulic, and software-related.
  • Testing all equipment to ensure it is mechanically, aesthetically, and functionally acceptable.
  • Calibrating and or programming equipment to ensure the right quality of coffee products is produced.
  • Install beverage equipment and test with the product before leaving the customer
  • Upliftment of equipment.
  • Communicate fault on equipment and corrective action taken to the Manager on site.
  • Inform the field service coordinator OR technical support manager of updates or returns.
  • Escalate any problems i.e. wrong address, site not ready, no product, etc. to T.S.M. immediately.
  • Phone for assistance from Internal Specialists when struggling to repair equipment within a reasonable and acceptable time.
  • First-time repair of equipment.
  • Preventative checks and repairs on equipment.

Equipment Specific Requirements:

  • The Technician must have basic, intermediate, and advanced skills within the items and machines listed below.

Advanced skills as defined below:

  • Detailed knowledge of machine functions and specifications i.e. capacity, brew time, electricity requirements, etc.
  • Advanced knowledge of the water and coffee cycle.
  • Ability to program advanced parameters and set the machine according to customers' drink specifications.
  • Knowledge of electric circuits also using a Multimeter to test.
  • Knowledge of hydraulic circuits.
  • Able to strip and re-assemble machine components.
  • Understanding and measuring extraction through the machine.
  • Methodical understanding of brew process, water in coffee out.
  • Fault finding mechanical and electrical and programming related.
  • Understanding of components and specifications such as switches, fuses, timers, inlet valves, elements, etc.
  • Calibration of machine.
  • Basic understanding of the electronic process during the election cycle.

Detailed knowledge of installation procedures on equipment:

  • Filter Equipment Pour over.
  • Filter Equipment Plumbed.
  • Filter Equipment - Electronic.
  • Juice Machine.
  • Slush Machine.
  • Juice Machine Plumbed/Electronic.
  • Grinders Manual.
  • Grinders On Demand.
  • Espresso Machines Manual.
  • Espresso Machines Semi Auto.
  • Espresso Machines Semi Auto Electronic.
  • Liquid Machines Tanked.
  • Liquid Machines Plumbed Office.
  • Liquid Machines Series 100 (old version).
  • Liquid Machines - NG Series.
  • Vending Office tanked and plumbed.
  • Fully automatic equipment.

Requirements:

  • 2 4 years of experience in maintenance and repairs on coffee machines.
  • Matric.
  • Valid drivers.
  • Proven work experience as a Coffee Machine Technician or similar role.
  • Knowledge of mechanical and electrical systems.
  • Ability to troubleshoot and repair issues.
  • Good communication and customer service skills.

Benefits:

  • Company Vehicle.

ZR_1728_JOB

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