Senior It Technician

3 weeks ago

Cape Town, South Africa Absolute Cloud Solutions Full time

Senior IT Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design and Troubleshooting (7 years' experience minimum) Application Reference : SENIT Application Notes Please include the reference SENIT in your email subject line. Please take the time to read this job spec. Overview We know that most people are mindlessly cut and pasting as many submissions as they can, and that makes sense at most companies. But Absolute Cloud Solutions is not most companies, the job is not most jobs; and the guy (or gal) who gets the job is not most people. This position demands, and receives, respect for knowledge. You understand that understanding the context matters big time; that trying to look up what to click will only solve the easy problems. Deep understanding of the underlying technology, and a brave thirst to dive into and conquer a new technology you don't already know, in order to solve the difficult inherited problems; that's what we respect at Absolute. In the interview you need to be able to intelligently discuss Cloud Infrastructure Design (and troubleshooting) at a granular level; including : Firewalling, Networking, Server Setup, Security. Experience, in terms of years, is a 7-year minimum; including routinely handling escalations. And finally, and probably more important than your technical knowledge; your character. Your Characteristics You are : Curious Bravely intelligent Enjoy troubleshooting Can handle stress (happily), and the stress of others Able to bring a certain gravitas to a high-level meeting Cover Letter We need a cover letter explaining why you and this opportunity are a good match. Please put some thought into it (and no AI-generated cover letters please; we can tell the difference). Remuneration Package Remuneration Package : An experienced-dependant R basic Plus a realistic monthly incentive of another R Application Process If you feel we are a good match, please email your motivating cover letter and your CV to ... Ensure job reference SENIT in the subject line of your email — applications without the correct reference may not be considered. Job Details Job Type : Full‑time Pay : R,00 per month Experience : Senior IT Technician Lvl 2 & Lvl 3 Support : 7 years (Required) License / Certification : Driver's License (Required) Work Location : In person #J-18808-Ljbffr

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