Veterinary Practice Manager

2 weeks ago

Centurion, South Africa Green Marble Recruitment Consultants Full time
Requirements:
  • Proven experience within a similar working environment.
  • Additional certification based on Vet practices.
  • Excellent administration skills
  • fluent in AFRIKAANS and English
Daily tasks and activities:
  • Promotes a client-centred environment and facilitates programs and processes that meet client needs.
  • Maintains the practice philosophy for attracting new clients and retaining existing clients.
  • Facilitates resolution of client problems that doctors, or other staff members cannot finalize.
  • Hire and train new staff
  • Schedule staff on ERS and sign off payroll remunerations and leave reports sent by the payroll administrator.
  • Perform all payroll-related duties required e.g., hiring, disciplinary hearings, training and leave approvals
  • Review financial statements and key performance indicators and discuss them with management.
  • Set goals for hospital performance based on previous data collected.
  • Supervise usage of practice software to ensure that clients records are entered consistently and correctly.
  • Sign off invoices and process GRV packs for the finance department.
  • Ensure adequate stock of supplies are available.
  • Schedule hospital maintenance to ensure practice medical standards are met.
  • Design and administer safety and security regulations and training.
  • Indicate new programs and market services through public relations campaigns.
  • Promote internal marketing programs to increase client/patient visitation rate.
  • Maintain effective advertising on social media platforms.
  • Organise in store promotions to improve sales and create awareness of new stock.
  • Maintain core values and standards of the practice.
  • Promote a cooperative working environment among staff members, understand the value of teamwork, show enthusiasm and willingness to learn.
  • Take an active role in practice staff meetings.
  • Promote continuous quality improvements.
  • Maintain inventory and inventory control systems.
  • Sign off daily cash-ups.
  • Purchase stationary required.
  • Purchase cleaning stock to ensure the practice is clean and medical standards are met at all times.
  • Consult with suppliers on new products and prices.
  • Plan and organize all veterinary administration and personnel activities.
  • Consult customers.
  • Ensure compliance with regulatory agencies and the law.

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