Claims Investigator

2 weeks ago

Cape Town, South Africa Sanlam Full time

Who are we? At miway, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way. Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company. Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development. What will you do? Responsible for the assessing and processing of claims. May supervise other Non-Motor Assessors. May also investigate repair and settlement of claims. Minimum Qualification and Experience Minimum Qualification required Grade 12 / Standard 10 / National Senior Certificate (NQF Level 4) Completed tertiary qualification NQF 5 or NQF 6 Minimum Experience required minimum 3 years short-term claims insurance experience minimum 3 years claims investigations experience, more specifically Motor Claims experience in personal lines and commercial products essential solid understanding of claims systems and claims procedures: inclusive of claims, investigations and legal department processes Knowledge and Skills Assessing and processing of claimsManage settlement of claimsReporting and AdministrationBasic Client engagements and consultations Personal Attributes Interpersonal savvy - Contributing independentlyDecision quality - Contributing independentlyAction orientated - Contributing independentlyOptimises work processes - Contributing independently Core Competencies Cultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates - Contributing independentlyBeing resilient - Contributing independently Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Our commitment to transformation At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society. #J-18808-Ljbffr

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