Head, Insights

3 weeks ago

Johannesburg, South Africa Standard Bank Of South Africa Limited Full time

Head, Insights & Analytics - Money Management & Advisory Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, 30 Baker Street To provide an end-to-end analytics capability for Money Management & Advisory within Personal and Private Banking South Africa (PPB SA). Responsibilities Own and manage Money Management data and modelling, including Money Management (MM) client-level metrics. Explore, develop, and integrate data assets across the Group to provide a first-of-its-kind, -degree view on the client, in order to provide deep behavioural and financial understanding of clients. Assist in developing, integrating, and tracking key strategic Money Management and Advisory KPIs at both business and client levels. Formulate and test use cases to trial specific interventions across the client segment continuum to drive specific behaviour, engagement, etc. Serve as the Money Management data SME, providing deep behavioural and financial data understanding of clients. Generate internal and external insights to inform segment and product development, as well as customer value propositions. Easily translate business requests and objectives into data requirements, including building models or extracting specific data sets. Provide data input on the impact of proposed legislation and assist in preparing the necessary business cases. Drive mindset changes to promote financial wellness as a key business driver. Collaborate with and leverage existing data capabilities across the business where relevant. Qualifications First Degree in Business Commerce. More than 10 years experience in a discovery, analytics and customer intelligence role within a financial institution. Experience in translating analytical outputs for business consumption. Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on #J-18808-Ljbffr

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