Senior Business Analyst
2 months ago
- Provide analysis support for all aspects of the business including customer facing, technology and support teams.
- Document business and system requirements that have been identified through analysis workshops.
- Identify and evaluate various changes, required or requested, to existing supported systems.
- Provide input in the design of various solutions and to support the implementation of customer requests.
- Support the internal teams at the company by assisting in process and technical activities.
- Assist in the maintenance of solution documents and training documentation.
- Facilitate and participate in discovery workshops to create a shared understanding of user requirements and the potential technology solution to deliver to these requirements.
- Where required to, setup and facilitate solution training sessions.
- Assist with UAT testing.
- Participate in design reviews and provide input on requirements, product design, and potential problems.
- Consistently contribute to improvements in terms of processes and technologies.
- Interact with the product owner and development team to ensure the system is properly implemented, and monitoring whether requirements are being met.
Requirements:
- Degree, Diploma or IT related certification
- A minimum of 4 years of experience as a business analyst in a software development environment.
- Experience in producing both business and system requirements documentation and functional specifications.
- Business process modelling experience
- Experience in facilitating meetings for requirements gathering
- Experience in project management or a related qualification would be an advantage
- Proficiency with Atlassian Jira and Confluence would be an advantage
- Experience in producing user stories
- Knowledge of the software development lifecycle (SDLC)
- Ability to create diagrams using the Unified Modelling Language and Business Process Model notations.
- Ability to create use case diagrams and user journeys.
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