Senior Business Analyst

2 months ago


Durban, South Africa RecruiTech Full time
Responsibilities:
  • Provide analysis support for all aspects of the business including customer facing, technology and support teams.
  • Document business and system requirements that have been identified through analysis workshops.
  • Identify and evaluate various changes, required or requested, to existing supported systems.
  • Provide input in the design of various solutions and to support the implementation of customer requests.
  • Support the internal teams at the company by assisting in process and technical activities.
  • Assist in the maintenance of solution documents and training documentation.
  • Facilitate and participate in discovery workshops to create a shared understanding of user requirements and the potential technology solution to deliver to these requirements.
  • Where required to, setup and facilitate solution training sessions.
  • Assist with UAT testing.
  • Participate in design reviews and provide input on requirements, product design, and potential problems.
  • Consistently contribute to improvements in terms of processes and technologies.
  • Interact with the product owner and development team to ensure the system is properly implemented, and monitoring whether requirements are being met.

Requirements:
  • Degree, Diploma or IT related certification
  • A minimum of 4 years of experience as a business analyst in a software development environment.
  • Experience in producing both business and system requirements documentation and functional specifications.
  • Business process modelling experience
  • Experience in facilitating meetings for requirements gathering
  • Experience in project management or a related qualification would be an advantage
  • Proficiency with Atlassian Jira and Confluence would be an advantage
  • Experience in producing user stories
  • Knowledge of the software development lifecycle (SDLC)
  • Ability to create diagrams using the Unified Modelling Language and Business Process Model notations.
  • Ability to create use case diagrams and user journeys.



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