Used Vehicle Sales Executives
2 weeks ago
Purpose of the role:
The core purpose of this position is to meet and exceed targets and customer expectations
at every phase of the selling process. To be successful in the role, you would have a passion for the business, up to
date product knowledge, have the ability to follow up on leads and have an excellent closing ratio. You will have a
professional personal image and will have a drive to meet targets in terms of units, profit and CSI/CCS targets.
Key deliverables and outputs:
o Utilise the lead management system and web-based initiatives, use various methods of researching markets
and gathering sales leads and follow up and pursue sales leads.
o Make contact with existing or potential customers on the telephone, build a positive relationship with
existing or potential customers, and create customer interest in the products and services.
o Negotiate the sale, handle objections and close the sale.
o Manage the trade-in.
o Use the correct sales administration procedures after the customer has signed the offer to purchase.
o Ensure that the pre-delivery inspection process has been followed correctly, do own quality check to ensure
the car is clean and deliver the vehicle to the customer.
o Develop sound relationships with the manufacturer’s representatives and keep up to date with all
manufacturer programs.
o Maintain effective oral and written communications with customers and work colleagues.
o Create and maintain professional working relationships.
o Protect the company against risk.
Level of Decision-Making
Academic qualifications
o Matric Certificate
o Unendorsed driver’s license
o A marketing or finance diploma/degree will be an advantage
Work experience.
o Willingness to work flexible hours/overtime
o Work Experience in a Dealership is essential
Knowledge and Skills
o Excellent selling skills
Behavioural Attributes
o Driving skills
o Persuasive communication style
o Ability to work without close supervision
o Attention to detail
o Time management
Decision making takes operational trends and
business plan into account and generates multiple
possibilities that involve trade-offs and juggling of
multiple variables (budget, people, technology).
Problem solving requires specialist and/or highly
technical ideas/concepts.
Level of Decision-Making Level of Problem Solving
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