Store Leader Waterfall Walk

1 day ago

johannesburg, gauteng, South Africa Wellness Warehouse Full-time

Areas of Responsibility:

  • Customer Experience
  • Be professionalManage customer interactions, complaints and requests
  • Optimize selling space and drive replenishment to ensure stock availability
  • Conduct floor walks to ensure housekeeping disciplines are adhered to

Store Profitability

  • o Sales -
  • meet or exceed targets GP - reduce wastage & improve stock accuracy within benchmarks
  • o NP - reduce controllable expenses in line with budgets Interpret Income Statement information and formulate and implement action plans
  • o Identify challenges, trends and opportunities to drive continuous improvement

Store Disciplines & Productivity

Ensuring that monthly store audit benchmarks are achieved and improved upon

Risk Management

  • Effective stock control and stock management
  • Effective cash handling procedures and controlsLead, develop and retain team members
  • Performance development culture and team effectiveness o Leading, developing and coaching the team o Basic IR

Requirements

Job Specification s

  • Grade 12
  • Completion of all required Wellness Foundation Training + Wellness Managerial training
  • Minimum 3 years Wellness retail experience (including managerial experience)
  • Wellness on-the-job Store Leader training
  • A genuine interest in health and wellness - brand ambassadors
  • Fully computer literate
  • Strong written and verbal communication skills
  • Ability and willingness to work weekends and extended retail hours
  • Proficiency in stock management, cost control and cost management
  • Own transport essential
  • Competency Assessment Achieved
  • Admin qualification - a retail management diploma or degree would be advantageous
  • Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)
  • A genuine interest in health and wellness - brand ambassadors
  • Fully computer literate
  • Strong written and verbal communication skills
  • Ability and willingness to work weekends and extended retail hours
  • Proficiency in stock management, cost control and cost management