Store Leader Waterfall Walk
1 day ago
johannesburg, gauteng, South Africa
Wellness Warehouse
Full-time
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Areas of Responsibility:
- Customer Experience
- Be professionalManage customer interactions, complaints and requests
- Optimize selling space and drive replenishment to ensure stock availability
- Conduct floor walks to ensure housekeeping disciplines are adhered to
Store Profitability
- o Sales -
- meet or exceed targets GP - reduce wastage & improve stock accuracy within benchmarks
- o NP - reduce controllable expenses in line with budgets Interpret Income Statement information and formulate and implement action plans
- o Identify challenges, trends and opportunities to drive continuous improvement
Store Disciplines & Productivity
Ensuring that monthly store audit benchmarks are achieved and improved upon
Risk Management
- Effective stock control and stock management
- Effective cash handling procedures and controlsLead, develop and retain team members
- Performance development culture and team effectiveness o Leading, developing and coaching the team o Basic IR
Requirements
Job Specification s
- Grade 12
- Completion of all required Wellness Foundation Training + Wellness Managerial training
- Minimum 3 years Wellness retail experience (including managerial experience)
- Wellness on-the-job Store Leader training
- A genuine interest in health and wellness - brand ambassadors
- Fully computer literate
- Strong written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Proficiency in stock management, cost control and cost management
- Own transport essential
- Competency Assessment Achieved
- Admin qualification - a retail management diploma or degree would be advantageous
- Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)
- A genuine interest in health and wellness - brand ambassadors
- Fully computer literate
- Strong written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Proficiency in stock management, cost control and cost management