Business Analyst
2 weeks ago
Job descriptionThe Business Analyst is responsible for bridging the gap between business stakeholders and technical teams by gathering, analysing, and documenting business requirements. This role ensures that business needs are clearly understood, solutions are well-defined, and projects deliver measurable value. Responsibilities and DutiesBusiness Analysis & Requirements Gathering• Collaborate with stakeholders to understand business needs, processes, and system gaps.• Conduct workshops, interviews, and research to gather and prioritise requirements.• Translate requirements into detailed Business Requirement Documents (BRDs), Functional Specifications, and User Stories.Process Analysis & Improvement• Map and analyse current business processes (e.g. policy lifecycle, claims processing, customer onboarding).• Identify inefficiencies and recommend process improvements or automation opportunities.• Support change management efforts by communicating process changes and benefits to end users.Solution Design & Delivery Support• Work closely with product owners, developers, and QA teams to ensure technical solutions align with requirements.• Support solution design sessions and participate in system configuration discussions.• Assist with User Acceptance Testing (UAT) by preparing test cases, coordinating execution, and tracking defects.• Monitor post-implementation performance and gather feedback for continuous improvement.Stakeholder Management• Act as a key liaison between business teams and IT.• Facilitate workshops, meetings, and presentations to drive consensus and alignment.• Maintain clear communication with stakeholders on project status, risks, and issues. Desired Experience & Qualification• Bachelor’s Degree in Business, Information Systems, or related field (preferred).• 3–5+ years’ experience as a Business Analyst, with exposure to complex business systems and regulatory environments.• Proven experience working on projects involving policy administration, claims handling, customer onboarding, or compliance.• Experience with Agile and/or Waterfall methodologies. Skills & Competencies Required:• Analytical Thinking: Ability to decompose complex problems into actionable insights.• Strong Documentation Skills: Skilled in producing BRDs, user stories, process maps, and acceptancecriteria.• Technical Acumen: Familiarity with system integrations, APIs, and data flows.• Communication Skills: Clear, professional communicator – both written and verbal.• Collaboration: Comfortable working with developers, QA testers, and operations teams. Technology & Tools• Business Analysis Tools: Jira, Confluence, Azure DevOps, Trello (for user story and backlog management).• Process Modelling: Visio, Lucidchart, Bizagi, or BPMN tools for creating process flows.• Data Analysis: SQL for querying data; Excel or Power BI for analysis and reporting.• Automation & Digital Platforms: Experience working with workflow automation platforms (e.g., Guidewire, Duck Creek, Salesforce, Appian).• Testing Tools: Zephyr, TestRail, or similar for UAT and test case management. Key Attributes:• Detail-oriented with a focus on quality and accuracy.• Proactive problem solver and critical thinker.• Confident facilitator and stakeholder manager.• Adaptable and able to thrive in a fast-paced, change-driven environment.
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Card Business Analyst
2 weeks ago
Johannesburg, South Africa Business Capital Group Full timeJob Description We are currently seeking an experienced Card Business Analyst to join a leading banking client on a contract basis. The ideal candidate will have a strong background in the banking sector with specific expertise in card systems and products. This is a client-facing consulting role, so experience working in a fast-paced, delivery-focused...
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Business Analyst
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Johannesburg, South Africa IQ Business Group Full time# Business Analyst - Contract I Taxiqbusiness South AfricaJohannesburg, GautengPermanentPosted **1 DECEMBER 2025** - Closing Date **12 DECEMBER 2025**### Job DescriptionOur Innovative Analysis Team is seeking **Business Analysts** for **contract opportunities** within the financial services sector, with a strong focus on **Tax related projects**.The ideal...
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Business Analyst
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Johannesburg, South Africa IQ Business Group Full time# Business Analyst (Payments and Trade finance)iqbusiness South AfricaJohannesburg, GautengPermanentPosted **24 NOVEMBER 2025** - Closing Date### Job DescriptionBusiness Analyst – Intermediate to Senior Level:* Minimum 5 years of experience in Corporate and/or Commercial banking, with a focus on business analysis for Trade Finance and Payments projects.*...
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BUSINESS ANALYST – JOHANNESBURG – GAUTENG
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Johannesburg, South Africa Tych Business Solutions Full timeResponsibilities Collaborate with stakeholders to analyse business processes and identify improvement opportunities. Gather, document, and validate functional requirements for SAP SD/MM modules. Support end-to-end SAP implementation projects, including blueprinting, testing, and go-live activities. Work closely with SAP consultants and developers to ensure...
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Tax-Focused Business Analyst
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Johannesburg, South Africa IQ Business Group Full timeA leading consulting firm in Johannesburg is seeking a Business Analyst for contract opportunities in the financial services sector, particularly focusing on tax-related projects. The ideal candidate will have over 5 years of experience, especially with platforms like CL-STRUCT, along with strong stakeholder engagement skills and a solid foundation in Agile...
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Senior Business
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Johannesburg, South Africa Tych Business Solutions Full timeA leading business solutions firm is seeking a Business Analyst in Johannesburg. The candidate should have over 5 years of experience, specializing in systems analysis and documentation. The role emphasizes stakeholder engagement and requires proficiency in tools like Visio and UML modeling. An ideal applicant will excel in communication and possess a strong...
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Senior Business
1 week ago
Johannesburg, South Africa Tych Business Solutions Full timeA leading business solutions firm in Johannesburg is looking for a Business Analyst with a solid background in systems analysis and documentation. The ideal candidate will have over 5 years of experience and strong skills in stakeholder engagement and understanding of business analysis methodologies. The role requires proficiency in tools such as Visio and...
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Senior Business Systems Analyst — Process
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Johannesburg, South Africa Tych Business Solutions Full timeA leading business solutions provider in Johannesburg seeks an experienced Business Analyst to conduct stakeholder interviews, analyze business processes, and document system functionalities. Candidates should have a minimum of 5 years of experience in business and systems analysis and a strong understanding of business analysis methodologies. Proficiency in...
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Johannesburg, South Africa Tych Business Solutions Full timeA leading business solutions provider seeks an experienced Business Analyst in Johannesburg to conduct stakeholder interviews, analyze business processes, and document system functionalities. Candidates should have a minimum of 5 years of relevant experience and a strong understanding of business analysis methodologies, along with proficiency in tools such...
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Card Business Analyst — Banking
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Johannesburg, South Africa Business Capital Group Full timeA leading banking client in Johannesburg is seeking an experienced Card Business Analyst for a contract role. The ideal candidate will possess extensive knowledge of card systems and payment processes. Responsibilities include analyzing business requirements, collaborating with stakeholders, and driving product enhancements. The role requires strong...
