Technical Writer

5 months ago

Sandton, South Africa HR Genie Full time

Our Client an International Tech Giant is seeking a Technical Writer to join their team on a contract basis. They off stability, growth, attractive rates and a great working environment.

Description

Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites; may produce content for embedded user assistance technology. Conducts interviews with various users and technical staff to gather data for documentation. Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users. May document engineering processes and specifications. Recommends formats responsive to technical and customer requirements. Produces products that conform to the company documentation and quality assurance standards. The role of Technical Writer is to write company documents such as instruction manuals, intermediate to end-user manuals, reference guides, operating procedure guides, white papers, and specialized product descriptions.

This role is responsible for writing complex ideas in simple ways. They research, create write and edit content for internal. Technical Writers provide applicable skills in all stages of business communications.

Key Role and Responsibilities:

  • Create clear and concise material, taking care of editing and proofreading tasks
  • Update and maintain a library of service catalogues and associated documents such as RACI's etc.
  • Revise or rewrite existing technical documentation
  • Research and gather information and study target audiences
  • Test whether users understand newly developed material
  • Collaborate with relevant stakeholders to ensure that the subject is understood
  • Work closely with printers, illustrators, graphic designers, translators and other relevant professionals
  • Stay up to date with the latest trends and developments in the industry
  • Compile information by order of usability
  • Organize all documents into the database and make copies for data security
  • Knowledge, skills and attributes:
  • Ability to conduct proper subject matter research to enable the writing of relevant material
  • Ability to do effectively plan out any development requirements
  • Excellent communication skills to be able to transfer knowledge without resorting to complex language
  • Ability to apply critical thinking to sift through relevant vs irrelevant information
  • Knowledge of writing software tools
  • Excellent written and verbal communication skills
  • Efficiency in proof reading
  • Ability to interact with all stakeholders technical and non-technical
  • Ability to explain technical concepts to non-technical people
  • Basic project management skills

Academic Qualifications and Certifications:

  • Bachelors degree or equivalent in a related field

Experience required:

  • Proven experience in a similar position gained within an Information Technology company

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