Store Manager

1 month ago

Cape Town, South Africa Staff Solutions Recruitment Full time
Job Description:

Asset Management:
  • Responsible for the branch as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
  • Co-ordination of janitorial and repair services.

Stock Control:
  • Is responsible for all stock and will be held accountable for all overages and shortages.
  • Prepare requisitions to replenish stock.
  • Identify and report on slow selling items
  • Conduct a stock take.

Merchandising:
  • Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
  • Identify new ways of promoting merchandise.
  • Ensure required housekeeping standards at all times.
  • Manage the quality and quantity aspects of the merchandise assortments.

Marketing and Sales:
  • Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
  • Prepare and direct staff who are preparing merchandise displays
  • Actively participate in promotions
  • Stay up to date with current advertising trends
  • Provide leadership to staff.
  • Stay current with products, marketing and pricing of area retailers with similar products.
  • Achieve and exceed store sales targets.
  • Organizing special promotions sales & events
  • Initiating changes/improvement suggestions.

Admin and Cash:
  • Ensure that the standard of administration and procedures in store are met.
  • Ensure that the responsible persons are following proper procedures when handling all store cash. Check and verify these documents daily.
  • Manage controllable expenses as this directly affects the profitability of the branch.
  • Reporting to Area Manager
Management of Staff:
  • Assign employees to specific duties, by way of their JD, To Do Lists, Plans and Goals.
  • Encourage, assist and train employees to become a motivated sales force
  • Manage performance and development of staff.
  • Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
  • Determine when extra temporary staff is needed and recruit same.
  • Dealing with recruitment staff
  • Attending and facilitating staff meetings.

Security / Risk:
  • Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to.
  • Monitor security staff and make sure that they are alert and performing their duties to the maximum.
  • Ensuring that Health and Safety standards are met.

Customer Services:
  • Apply Customer Service principles in a friendly and enthusiastic manner on a daily basis.
  • Train staff in customer service
  • Assist customers with enquires and complaints
  • Continuously satisfy customer needs and attract clientele.

Job Requirements:
  • Matric Certificate.
  • NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.
  • Valid Drivers License Code 8 unendorsed
  • 2-5 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager

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