Experiential & Activations Operations Director

3 weeks ago


Johannesburg, South Africa Ad Talent Full time

Who are we: An innovative experiential and activations agency dedicated to creating impactful and memorable brand experiences.

Who are we looking for: We are seeking a dynamic and strategic leader to join our team as an Operations Director.

What will you do:

  1. Strategic Advisory and Reporting:

    • Provide strategic advice to Managing Director and management team.
    • Regularly report results and findings to key stakeholders.
  2. Resource Management:

    • Effectively manage resources, including attracting, hiring, and retaining personnel.
    • Ensure that employees align with the company's strategic direction to achieve its mission.
  3. Business Planning and Monitoring:

    • Develop and report on business plans, monitoring efficacy and progress.
    • Continuous monitoring of the annual budget, ensuring revenue/sales targets are met.
  4. Initiative Implementation:

    • Research and implement new initiatives to drive revenue and lower operating costs.
    • Maintain quality products that are competitive, while delivering excellent customer support.
  5. Marketing Strategy:

    • Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services.
  6. Key Relationships Management:

    • Effectively manage key personnel, clients, and service providers.
  7. Quality Assurance:

    • Maintain the quality of products, services, and customer support in line with service level agreements and other retention strategies.
  8. Staff Wellness and Compliance:

    • Promote the wellness of staff.
    • Implement policies in line with labor legislation and health and safety guidelines to create a diverse and positive working environment.
    •  

Qualifications and Skills:

  • Relevant degree and qualifications
  • Previous experience in activations and experiential marketing.

 



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