Service Advisors
3 weeks ago
Our well known automotive vehicle dealer client based in Stellenbosch is looking to employ 2 x experienced customer service driven Service Advisors.Must have minimum 3 years' experience and preferably Afrikaans speaking.The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers.The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process.The responsibilities of a Service Advisor include the following tasks:Receive customers in a professional and friendly manner in order to ensure they feel valued.Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.Maximize customer awareness of all products and services available.Create collaborative internal and external partnerships in order to expedite service delivery.Schedule appointments, answer phones, and handle queries.Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.Maintain customer database with contact details and information.Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.Ensure customer complaints are effectively managed via relevant CRM system/s.Maintain and further develop own personal knowledge base in order to remain current and relevant.Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.Attend all relevant OEM training courses, and any other developmental training opportunities allocated.Perform other duties as requested.
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Service Advisor
7 hours ago
Stellenbosch, South Africa Sydsen Full timeOur client based in Stellenbosch, is looking for an experienced Dealership **Service Advisor** to join their service department. **Requirements**: - Matric Certificate - Driver's license - Experience working in a franchise dealership as a Service Advisor - Autoline experience - Ability to work under pressure - Strong administration skills, systematic and...
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Service Advisors Lead
2 hours ago
Stellenbosch, Western Cape, South Africa Bonafide Human Capital (Pty) Ltd Full timeAt Bonafide Human Capital (Pty) Ltd, we are seeking a skilled Service Advisors Lead to join our team. The Role:We require an experienced customer service driven individual who can provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles.The Service Advisors Lead will act as an interface between the...
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Service Advisors
3 weeks ago
Stellenbosch, South Africa Bonafide Human Capital (Pty) Ltd Full timeOur well known automotive vehicle dealer client based in Stellenbosch is looking to employ 2 x experienced customer service driven Service Advisors. Must have minimum 3 years' experience and preferably Afrikaans speaking. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of...
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Service Advisor
1 day ago
Stellenbosch, South Africa BMW Stellenbosch Full time**BMW STELLENBOSCH** **Service Advisor/After-Sales Consultant** **Main Purpose of the Role**: To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals **Key Performance Areas**: - Prepare for the arrival of the...
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Service Advisor
2 days ago
Stellenbosch, South Africa Helderberg Personnel Full timeAn opportunity for a Service Advisor / Fleet Controller has become available at an equipment hiring company based in Stellenbosch **Responsibilities**: - Scheduling service appointments as needed (vehicles and yellow plant machinery). - Capturing of machine hours daily - Ordering of parts when needed - Following up on warranty and maintenance plans of...
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Automotive Service Advisor
1 week ago
Stellenbosch, South Africa Ikon Consulting Full time**Salary** Basic is market and brand related + incentives. **Description** Your main function is to provide excellent customer service consistently to service clients at a very busy franchise dealership. This is a and a fantastic team to be part of. The dealership is part of a large motor group. **Requirements**: - Minim Senior Certificate...
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After-sales Consultant
7 hours ago
Stellenbosch, South Africa Astor Automotive Staff Full timeThis prestigious company is hiring! They are looking for a resilient, self-managing, team-orientated, customer and service-orientated individual to join their choice dealership as an After - Sales Consultant aka a Service Advisor, your role purpose would be; providing customers with a professional service experience whilst ensuring adequate communication...
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Car Repair Advisor
2 hours ago
Stellenbosch, Western Cape, South Africa Bonafide Human Capital (Pty) Ltd Full timeAt Bonafide Human Capital (Pty) Ltd, we are seeking a skilled Car Repair Advisor to join our team. About the Role:The ideal candidate will have minimum 3 years' experience and preferably Afrikaans speaking.The purpose of the role is to provide excellent customer service to customers relating to the service, repair, and maintenance of vehicles.The Car Repair...
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Customer Service Representatives
1 day ago
Stellenbosch, Western Cape, South Africa Bonafide Human Capital (Pty) Ltd Full timeAbout the RoleThe Service Advisor acts as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered. They provide estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determine the services necessary.
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Solution Advisor
1 day ago
Stellenbosch, South Africa Vistex Africa (Pty) Ltd. Full timeVistex is an SAP software solutions extensions partner serving businesses of all sizes worldwide across a spectrum of industries by managing their master data, contracts, pricing, rebates and incentive programs. Our solutions provide unprecedented visibility into the breadth and depth of go-to-market programs and enable businesses with insightful information...
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Automotive Service Specialists
1 day ago
Stellenbosch, Western Cape, South Africa Bonafide Human Capital (Pty) Ltd Full timeJob OverviewBonafide Human Capital (Pty) Ltd is seeking experienced customer service driven Service Advisors to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles.
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Advisor
4 weeks ago
Stellenbosch, South Africa Arvo Full timeOur client an independent financial services firm committed to providing expert financial planning and wealth management solutions to their clients. They are looking for a motivated and detail-oriented individual to join their team as a Financial Advisor in their Stellenbosch office.Key Responsibilities:- Provide expert financial advice and planning to...
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Advisor
1 week ago
Stellenbosch, Western Cape, South Africa Arvo Full timeOur client an independent financial services firm committed to providing expert financial planning and wealth management solutions to their clients. They are looking for a motivated and detail-oriented individual to join their team as a Financial Advisor in their Stellenbosch office.Key Responsibilities:- Provide expert financial advice and planning to...
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Service Advisor
3 days ago
Stellenbosch, South Africa J.A.Z Recruitment Full time**Key Performance Areas**: - Prepare for the arrival of the customer and vehicle - Taking care of customer at initial consultation upon arrival - Ensure accurate warranty and motor plan details on system - Update dealer management system, track all vehicles and update control systems - Regular liaison with customers - Ensure accurate invoice payments -...
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Holistic Financial Advisor Boland/Cape Winelands
2 hours ago
Stellenbosch, Western Cape, South Africa PPS Recruitment Full timeAbout the RoleWe are seeking an experienced and target-driven Holistic Financial Advisor who can provide comprehensive financial planning, advice, and sales services to our clients. The ideal candidate will have a strong understanding of the professional client market and be able to prospect for clients effectively.
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Salaried Wealth Advisor
1 week ago
Stellenbosch, Western Cape, South Africa The Recruitment Council Full timeOur client seeks a dynamic and experienced Wealth Advisor to manage and grow a portfolio of high-net-worth clients. This role involves comprehensive wealth planning, strong client relationship management, and the ability to drive the financial planning practice within the business.Key Responsibilities:Provide tailored wealth planning services, with a focus...
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Graduate Advisor
2 days ago
Stellenbosch, Western Cape, South Africa PPS Full timeJob title : Graduate Advisor (Boland)Job Location : Western Cape, StellenboschDeadline : March 17, 2025Quick Recommended LinksJobs by Location Job by industries Formal Qualifications:A relevant Bachelors degree or equivalent qualification is required CFP would be advantageous South African driver's license and must have own transport Experience and...
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Financial Advisor Assistant
1 week ago
Stellenbosch, Western Cape, South Africa Arvo Full timeOur client an independent financial services firm committed to providing expert financial planning and wealth management solutions to their clients are looking for a motivated and detail-oriented individual to join our team as a Financial Advisor Assistant, in Stellenbosch.Key Responsibilities:- Assist in preparing financial plans, reports, and...
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Financial Advisor Assistant
4 weeks ago
Stellenbosch, South Africa Arvo Full timeOur client an independent financial services firm committed to providing expert financial planning and wealth management solutions to their clients are looking for a motivated and detail-oriented individual to join our team as a Financial Advisor Assistant, in Stellenbosch.Key Responsibilities:- Assist in preparing financial plans, reports, and...
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Graduate Advisor
3 weeks ago
Stellenbosch, South Africa PPS Full timeJob title : Graduate Advisor (Boland)Job Location : Western Cape, StellenboschDeadline : March 17, 2025Quick Recommended Links Jobs by Location Job by industries Formal Qualifications: A relevant Bachelors degree or equivalent qualification is required CFP would be advantageous South African driver’s license and must have own transport Experience and...