Associate Medical Consultant

4 weeks ago

Gqeberha, South Africa Execuplace Appointments Full time

What youll be doing if you get the job:

Youll have to keep your finger on the pulse of our internal service level agreement to make sure that we achieve the agreed targets and turnaround times. Youll work closely with our claims teams and you may also be involved with the quality assurance of all captured information your colleagues have captured and where necessary, escalating any issues appropriately.

Wholl you report to:

  • Youll be based at our Client operations division at our Port Elizabeth office. Youll report to the Manager: Medical Requirements who is accountable for all our captured proposal applications, tele underwriting and claims chase functions.

Your qualifications:

  • You must have passed grade 12/matric with Maths literacy or NFS achievement level 3.

Your experience:

  • You must have exceptional telephone skills
  • Claims administration experience in short- or long-term insurance
  • Previous call centre or customer service experience is preferable

Your skills and character traits:

  • You are organised and have administrative skills
  • You are quality driven
  • You have the ability to pay attention to detail (accuracy is important)
  • You have the ability to work effectively with others and contribute to the teams accomplishments
  • You have the ability to operate effectively under pressure
  • You are task and deadline orientated
  • You must have the ability to multitask and manage multiple priorities
  • You have a strong sense of ownership
  • You can manage your own time
  • You are proactive

Your package and growth prospects:

  • The company offers a competitive package and, as a growing player in a major financial services sector, excellent scope for future growth

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