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Specialist Systems
4 weeks ago
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Other key responsibilities include, but aren’t limited to:
- Act as first line of contact and troubleshooting for any Payroll ERP or non-ERP issues.
- Provide process/technical support to the GBS sub-functions – change coordinator and escalation point for ERP, VERSA (Case Management Tool) and other non-ERP applications.
- Logging incidents on behalf of GBS functional teams.
- Manage and coordinate Support Pack updates (Payroll).
- Work closely with Functional Business Process Leads (BPL) and GBS Leads to manage ERP and non-ERP process and system changes.
- Ongoing monitoring of Case Management Tool (Versa) setup, access management and template maintenance.
- Lead system changes and coordinate user acceptance testing for GBS.
ABOUT YOU:
You will have experience and demonstrate capability in the following:
- Must have a minimum of 4 years’ experience in a Payroll and / or Shared Services / Global Business Services Environment;
- Experience in leading high volume transactional and professional shared services activities, preferably SAP based;
- Working knowledge of process improvement processes and methodology;
- Experience within relevant functions of a large Global organization;
- Specialist knowledge in Global Business Services and / or Payroll Business processes.
Qualifications for this role are:
- Degree/BTECH/National Diploma in Payroll, Human Resources Management, Business Administration, or a similar discipline.
- Human Resources jobs
