Retail Store Manager Umhlanga Durban

2 weeks ago


Umhlanga, South Africa Dynamic Outsourced Solutions Full time

SKILLS /EXPERINCE REQUIRED:• Pastel Evolution Retail POS “must”• Excel and outlook “must”• Stock management• Cash management• Retail Store management• RFID system knowledge• Working with budgets and targets• Merchandizing experience• Attention to detail• AccuracyDUTIES WILL INCLUDE:Staff Management:• Manage the sales staff and customer liaison.• Ensure sales staff are meeting targets and provide training if required.• Brand knowledge and training on stock to staff.• Ensure merchandising standards and polices are maintained in store.• Prepare for stock takes and ensure that stock take is done accurately.• Replenish store stock as required based on company procedures.• Ensure all reports are submitted timelessly.• Ensure all point of sales processes and procedures are working and are followed.• Ensure the RFID system is working as expected.• Report and hardware faults to head office IT to be resolved immediately when discovered there is an issue.• Spot checks to be carried out on stock for accuracy against system and quality of the stock.• Ensure all cash management process and procedures are followed.• Ensure all back-office storerooms are neat and stock is always secure and in sellable condition.• Assist with events.• Ensure staff are always presentable and present as per company roster.• Ensure the store is always secure and safe.Customer Focus:• Customer liaison / Queries / Stock Requests / Complaints• Authorising of discounts for customers when requiredProvident Fund: Part of CTC and Medical aid – Part of CTCSales commission:Store turnover % is < 70% of actual budget 0,00%Store turnover % is 71% > 90% of actual budget 0,70%Store turnover % is 91% > 120% of actual budget 0,85%Store turnover % is > 121% of actual budget 1,25%Please note this is after a monthly stock take and any loses will subtracted from any totals and then commission will apply.



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