Software Development Manager
2 days ago
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What You'll Be Doing:
Delivery:
- Status tracking of project tasks, milestones, deliverables, or key dates.
- Risk and expectation management – resourcing, deliverables, requirements, and at times budgets.
- Taking high-level responsibility (planning and leading) for software project delivery management. These projects are not SAP v4 to v5 upgrades, they are custom builds with a fair bit of tact and problem solving required. They are also not 3 years; typically, projects will be 6-18 months.
- Working closely with 5 or more teams operationally.
- Performing business analysis/problem solving on the fly, and rapidly context switching.
People:
- Forming and norming software delivery teams, including onboarding, offboarding, and team member rotation.
- Building team cohesion and managing team identity.
- Closely coaching software teams on practice, communication, and culture.
- Identifying opportunities for personal growth and provide one-on-ones, performance reviews, and personal career mapping.
Customer:
- Managing customer accounts, building relationships, and handling commercials, financials, and administration, often as the main point of contact.
- Composing, delivering, and tracking customer status reports.
- Facilitating and managing customer feedback during demos, meetings, and calls.
- Seeking opportunities to strengthen customer partnerships.
What We Need from You:
- A BSc, BIS, BCom, or BEng degree in Computer, Software, Information, or electronic related Sciences.
- Minimum 8 years' experience in the IT industry as an Analyst/PM/Software developer with experience in consulting.
- Minimum 5 years' experience leading and managing teams in all aspects of coaching, performance management and driving team culture.
- Strong collaboration and communication skills with a drive for continual improvement.
- A hunger to continually improve those around you through mentorship, guidance and awareness of what drives those on your team.
- Pro hybrid working model working from the office on average 2 – 3 times per week.
- A strong customer-facing ability.
- Flexibility to work across a variety of different environments and tooling.
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