Wine Lounge Supervisor

4 weeks ago

Stellenbosch, South Africa Status Staffing Full time
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EMPLOYMENT TYPE : Permanent
SECTOR : Hospitality
BASIC SALARY : Market Related
START DATE : A.S.A.P / Immediate

REQUIREMENTS:
  • Grade 12
  • Preferably 1-2 years previous restaurant supervision/wine tasting experience
  • Passionate about wine and the hospitality industry
  • Applicable product knowledge
  • Excellent interpersonal- & communication skills
  • Strong customer service orientation
  • Ability to maintain a professional working relationship with all departments
  • Comfortable in dealing with very distinguished clientele
  • Must be well-presented
  • Flexibility and Accountability
  • Enthusiastic personality

DUTIES:
  • Communicating relevant information to Wine Lounge team, Wine Lounge Manager/Assistant Wine Lounge Manager, Cellar and guests
  • Responding to guests bookings on e-mail and any requests.
  • Engaging with the guests in the Lounge by being present, keeping an eye on service and constant interaction with guests and responding to their needs and requests.
  • Training and quality control of Wine Lounge staff
  • Doing daily cash-ups and notifying any other departments/suppliers of relevant information and daily orders.
  • General administrative duties, including record keeping, staff management & training

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