Lodge Wholesale Travel Specialist

4 weeks ago

Sandton, South Africa HR Genie Full time

&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single &Beyonder makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose &Beyonders very carefully they are the strength and the future of this company.

We are looking for a dynamic, enthusiastic, service driven team player to join the Lodge Wholesale team.

KEY OUTPUTS:

  • Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers, telephonically and via email.
  • Creative and out of the box planning and designing of leisure FIT tailor-made itineraries
  • Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents
  • Ensuring turnaround times are strictly adhered to according to standard operating practices
  • Proactive selling of products and services ensuring the best possible itinerary for the guests
  • Saturday duty on a rotation basis
  • Public Holiday duty on a rotation basis
  • Backup for colleagues when they are away from the office
  • Expanding product knowledge through attending training sessions
  • Upholding the values of &Beyond; Care of the people, Care of land and Care of the wildlife

KNOWLEDGE REQUIRED:

  • A good knowledge on any of the destinations that &Beyond promote within South, Southern and East Africa
  • An in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East Africa
  • Good understanding of delivering excellent service to agents/guests
  • An in-depth knowledge of Tourplan or a similar booking system
  • A willingness and aptitude to learn
  • Good organisational ability
  • Lateral thinking ability
  • Initiative

SKILLS REQUIRED:

  • Communication skills and fluent in written and spoken English
  • Organisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detail
  • Computer literate with experience with Word, Excel, PowerPoint and Outlook
  • Web reporting portal
  • Understanding of travel industry through study or work experience
  • Market knowledge and how it operates
  • Attention to detail
  • Working in an orderly manner to ensure that files can be continued by other Consultants when necessary
  • Working knowledge of Tourplan, WETU, ZOHO and Maximizer
  • Understanding of quantitative and qualitative data
  • Relevant understanding of the Business to create strategy and making commercial decisions
  • Sales process and methodologies
  • Sales and Brand representation
  • Experiential creativity (crafting experiences)
  • Guest/Client delight
  • Teamwork and interpersonal skills
  • Conflict management and resolution
  • Speed reading and speed typing
  • Paperless filing and Database filing and management
  • Good organisational ability
  • Initiative
  • High energy levels needed
  • Must be able to ADD VALUE
  • Able to travel; flexibility in terms of working hours
  • Self-driven; very responsible but fun; passionate about &Beyond
  • Proactive, have a sense of urgency and be able to act quickly to resolve problems

PERSONAL CHARACTERISTICS:

  • Good interpersonal skills
  • Sense of urgency
  • Passionate about guest delight
  • Diligence and self-motivation to meet deadlines and keep on top of your job
  • Willingness/ability to share information and teach and inspire others

EXPERIENCE REQUIRED:

  • Must have at least 3-5 or more years tour operating experience
  • Tourplan experience is an advantage
  • Wetu experience is an advantage

The successful candidate should have an enquiring mind, be methodical, and pay attention to detail, be creative, and show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, and have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.

We reserve the right to not make an appointment.

  • Lodge Wholesale Travel Specialist

    1 week ago

    Sandton, South Africa Executive Placings Full time

    Looking for a Lodge Wholesale Travel Specialist for luxury travel company. KEY OUTPUTS: Creative and out of the box planning and designing of leisure FIT tailor-made itineraries Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents Ensuring turnaround times are strictly adhered...

  • DMC Wholesale Travel Specialist

    3 weeks ago

    Sandton, South Africa HospitalityandOutdoor Full time

    Hospitality and Outdoor - New Vacancy - DMC Wholesale Travel SpecialistThis is a full-time on-site role for a DMC Wholesale Travel Specialist, located in Sandton. The DMC Wholesale Travel Specialist will be responsible for managing travel arrangements, coordinating business travel, and providing exceptional customer service. Daily tasks include liaising with...

  • Wholesale Inbound Travel Specialist

    5 days ago

    Sandton, South Africa Executive Placings Full time

    Looking for a Wholesale Travel Specialist for Inbound Tour Company. Experience required: Must have at least 3 - 5 or more years inbound tour operating experience Tourplan experience is an advantage Good understanding of delivering excellent service to agents/guests An in-depth knowledge of Tourplan or a similar booking system An in-depth geographical,...

  • Luxury Travel Sales Specialist

    2 weeks ago

    Sandton, South Africa Bright Placements Full time

    **About the Role:**Bright Placements is seeking a highly motivated and experienced Luxury Travel Sales Specialist to join our dynamic team. As a key member of our sales team, you will be responsible for proactively sourcing and closing new business from key markets, including travel trade, corporates, events, and group bookings.**Key...

  • Group Assistant Lodge Operations Manager

    5 days ago

    Sandton, South Africa Career Pathfinders Full time

    **Group Assistant Lodge Operations Manager.** Hospitality Management Group which manages and represents a portfolio of exquisite lodges Based at the Head Office Bryanston Gauteng 5 years minimum experience in **LODGE OPERATIONS in a GENERAL MANAGEMENT** position at 5 star Game Lodges. - Matric - Good command of the English language - Friendly person with...

  • Accountant (South Africa Lodges)

    2 weeks ago

    Sandton, South Africa HR Genie Full time

    Assist the Lodge Bookkeepers and lodge administratorsPOSITION INFO : KEY OUTPUTS :Assist the Lodge Bookkeepers and lodge administratorsAssist lodge managers / Director with queriesPrepare and review South African lodge balance sheet reconciliations & process monthly journalsPrepare monthly management accounts for regional business unitsPrepare & assist with...

  • Group Operations Manager for Luxury Hotel

    5 days ago

    Sandton, South Africa C & G (Hospitality) Recruitment Full time

    **Group Operations Manager Sandton for Hotel & Lodge Group - SA Citizens with Hotel Operations exp, in-person interview in Sandton ONLY** **Kindly read the job spec and requirements carefully before applying**: **Experienced Hotel Group operations manager needed for about 12 properties in SA.** SA Citizens with a CLEAR CRIM & CREDIT RECORD 5 Star Hotel...

  • Inbound Travel Specialists

    4 weeks ago

    Sandton, South Africa Executive Placings Full time

    Looking for Travel Specialists for a luxury travel company. Junior and Senior positions available. Junior - 1 to 4 years of Travel Specialist experience Senior - 4 to 7 years of Travel Specialist experience **Duties**: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made...

  • Inbound Travel Specialists

    15 hours ago

    Sandton, South Africa Executive Placings Full time

    Looking for Travel Specialists for a luxury travel company. Junior and Senior positions available. Junior - 1 to 4 years of Travel Specialist experience Senior - 4 to 7 years of Travel Specialist experience **Duties**: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made...

  • Specialist Risk Measurement: Aro Wholesale Credit

    4 weeks ago

    Sandton, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

  • Specialist Risk Measurement: Aro Wholesale Credit

    15 hours ago

    Sandton, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

  • Retail Travel Specialist

    3 weeks ago

    Sandton, South Africa Executive Placings Full time

    Inbound Tour Company is looking for an experienced Retail Travel Specialist. This role is based in Sandton.Experience required:Minimum of 3 – 5 years of previous inbound tour consulting experience requiredTourplan advantageousWETUGood understanding of terms and conditions, product knowledge, third-party destinationsUnderstanding of travel industry...

  • Global Travel Solutions Specialist

    2 weeks ago

    Sandton, South Africa Recooty Full time

    We are seeking a skilled Global Travel Solutions Specialist to manage travel requirements for individuals and businesses on holiday.The successful candidate will assist with tourism-related package tours and services on behalf of suppliers, ensuring clients are loyal for future services and satisfied.Collect payments, book transportation, and make hotel...

  • Dmc Retail Travel Specialist

    5 days ago

    Sandton, South Africa Executive Placings Full time

    Looking for a DMC Retail Travel Specialist for luxury travel brand. Experience required: Minimum of 3 - 5 years previous inbound tour consulting experience required Good understanding of terms and conditions, product knowledge, third party and Product destinations Understanding of travel industry channels Excellent computer skills including Tourplan, ESS...

  • Groups and Incentives Travel Specialist

    4 weeks ago

    Sandton, South Africa Executive Placings Full time

    Luxury Travel Company is looking for experienced Groups and Incentives Travel Specialists. This is a hybrid role. Junior and Senior roles available. Experience required: Must have at least 3 years Touring groups specific experience Good understanding of delivering excellent service to agents/guests An in-depth knowledge of Tourplan or a similar booking...

  • Groups and Incentives Travel Specialist

    3 weeks ago

    Sandton, South Africa Executive Placings Full time

    Destination Management Company is seeking an experienced Groups and Incentives Travel Specialist with experience in the inbound travel market and knowledge of Southern and East Africa. This position is based in Sandton, Johannesburg with occasional travel required.Experience required:Must have at least 3 years Touring groups specific experienceGood...

  • Travel Consultant

    5 days ago

    Sandton, South Africa Wild Dreams Hospitality Full time

    A well known luxury safari and travel brand is looking for a TRAVEL SPECIALIST Location: Sandton, Johannesburg - 3 - 5 years previous inbound tour consulting experience required - Must have good interpersonal skills - Must have an excellent command of the English language - Must be an excellent communicator - Must be highly organized and have good...

  • After-hours Travel Specialist

    1 week ago

    Sandton, South Africa Executive Placings Full time

    Looking for an After-Hours Inbound Travel Specialist who is able to work late shifts from Sunday to Thursday. Experience required: Must have at least 5 years reservations experience in an inbound tour operating environment A good knowledge of Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda,...

  • Groups and Incentives Travel Specialist

    3 weeks ago

    Sandton, South Africa Executive Placings Full time

    Destination Management Company is seeking an experienced Groups and Incentives Travel Specialist with experience in the inbound travel market and knowledge of Southern and East Africa. This position is based in Sandton, Johannesburg with occasional travel required.Experience required:Must have at least 3 years Touring groups specific experienceGood...

  • Relief Travel Specialist

    3 weeks ago

    Sandton, South Africa Executive Placings Full time

    A Leading Inbound Destination Management Company is recruiting Relief Travel Specialists. The candidates need to be senior and able to assist in all departments. This position is based in Sandton.Experience required:A minimum of 3 – 5 years of previous inbound tour consulting experience is requiredGood understanding of terms and conditions and excellent...