Job: Professional Service Agent Graduate Intern

7 days ago

Johannesburg, Gauteng, South Africa Company: PPS Mutual Full-time

Professional Service Agent Graduate Intern

About

Description

As a Professional Services Agent (PSA) at PPS Mutual, you will support sales and distribution efforts across Australia, providing seamless coordination between internal and external stakeholders. This role is essential in enhancing PPS Mutual’s service quality and ensuring efficient post-sale support for members.

Responsibilities

  • Ensure accurate data capture for new business and handle Quote for Change (QFC) processes
  • Process plan anniversary updates and post-sale member service updates
  • Conduct data validation checks to maintain compliance and data accuracy
  • Manage workflows for post-sale service requests and collaborate with internal teams to ensure uninterrupted service
  • Act as a contact point for internal teams on post-sale servicing queries

Qualifications

  • Degree (no specific field required)
  • Experience or knowledge in Financial Services is beneficial

Hiring organization

PPS Mutual

Employment Type: internship

Job Location: Parktown, Gauteng, South Africa