Job: Professional Service Agent Graduate Intern
7 days ago
Johannesburg, Gauteng, South Africa
Company: PPS Mutual
Full-time
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Professional Service Agent Graduate Intern
About
Description
As a Professional Services Agent (PSA) at PPS Mutual, you will support sales and distribution efforts across Australia, providing seamless coordination between internal and external stakeholders. This role is essential in enhancing PPS Mutual’s service quality and ensuring efficient post-sale support for members.
Responsibilities
- Ensure accurate data capture for new business and handle Quote for Change (QFC) processes
- Process plan anniversary updates and post-sale member service updates
- Conduct data validation checks to maintain compliance and data accuracy
- Manage workflows for post-sale service requests and collaborate with internal teams to ensure uninterrupted service
- Act as a contact point for internal teams on post-sale servicing queries
Qualifications
- Degree (no specific field required)
- Experience or knowledge in Financial Services is beneficial
Hiring organization
PPS Mutual
Employment Type: internship
Job Location: Parktown, Gauteng, South Africa