Store Manager

Found in: Talent ZA 2A C2 - 2 weeks ago


Cape Town, South Africa Persona Staff Full time
Minimum Requirements:
  • Matric qualification
  • Minimum of 10 years of retail management experience
  • Proficiency in computer skills
  • Excellent interpersonal skills
  • Ability to thrive in a high-pressure environment
  • Passion for both people and retail
  • Strong customer service orientation
  • Flexibility and adaptability to diverse customer needs
  • Exceptional written and verbal communication skills
  • Natural ability to motivate and develop teams
  • Valid Driver's License and access to own vehicle

Duties & Responsibilities:
  • Manage and lead the store effectively to ensure smooth day-to-day operations
  • Maintain sales and costs within budgetary guidelines
  • Control gross profit by managing shrinkage effectively
  • Support the annual budget process
  • Increase customer count through effective management strategies
  • Address and resolve customer complaints promptly
  • Ensure timely and accurate handling of deliveries
  • Provide leadership and guidance to store staff
  • Maintain optimal stock levels and manage the ordering process
  • Conduct perpetual stock taking to ensure accuracy
  • Uphold store security measures at all times


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