Hotel Receptionist

1 day ago

Cape Town, Western Cape, South Africa 12 Apostles Hotel & Spa Full-time
We wish to employ the service of an Hotel Receptionist. A hotel receptionist is the main point of contact for guests, managing front desk operations, check-ins, reservations, and guest support. Responsibilities Guest Services: Welcome guests, manage check-ins and check-outs, assign rooms, and hand out room keys. Payments: Handle cash, process credit card charges, and prepare guest bills. Department Coordination: Work with housekeeping and maintenance teams to ensure rooms are ready and issues are resolved. Local Guidance: Provide information on local attractions, transport, and hotel amenities. Key Skills and Qualifications Communication: Strong interpersonal skills and a friendly, polite demeanor. tools Organization: Ability to multi-task, stay calm under pressure, and keep the front desk tidy. Flexibility: Willingness to work varied shifts, including weekends, nights, and holidays.