Hr Administrator
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#Alpha is seeking a passionate HR Administrator (BPO).
Key Responsibilities:
Employee Relations
- Act as the primary point of contact for employee relations enquiries
- Provide guidance to managers on disciplinary procedures, ensuring fairness and consistency
- Draft, review and manage disciplinary documentation
- Handle conflict resolution, conduct thorough investigations, and oversee terminations
HR Administration & Compliance
- Maintain accurate and up-to-date employee records
- Coordinate onboarding, contracts, leave management, and offboarding processes
- Administer employee benefits and general HR procedures
- Ensure compliance with South African labour legislation, including BCEA, LRA, and EEA
Performance Management & Business Support
- Support performance management and employee engagement initiatives
- Partner with line managers to provide expert HR advice and support
- Analyse HR trends and contribute to workforce planning activities
- Promote a positive workplace culture to enhance employee retention
- Assist with induction, training initiatives, and identifying development needs
Minimum Requirements:
- Degree or Diploma in Human Resources or a related discipline
- 2-3 years' experience in an HR Administrator BPO role
- Strong knowledge of South African labour legislation
- Valid driver's licence and access to own vehicle
Key Skills:
- Exceptional communication and interpersonal skills
- Strong organisational and problem-solving capabilities
- High level of confidentiality and professionalism
- Proficient in MS Office and HR information systems
Location: La Lucia
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