Inbound Strategy
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
JVR Software seeks a data-driven operational leader to build and run a centralised Inbound Operations Centre. You will lead senior teams, optimise processes, and drive continuous improvement across inbound channels.
You will influence executives and shape customer journeys with a unified strategy across channels. The role requires extensive experience in contact centre operations, workforce management, and performance management, with a focus on delivering tangible business outcomes and cost