Customer Relationship Management Specialist

24 hours ago

Stellenbosch, Western Cape, South Africa Sagan Recruitment Full-time

Job Title: CRM and Data Specialist (Attio)

Location: Remote — Latin America, South Africa and Europe

Work Schedule: Flexible schedule with overlap during US Central business hours.

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Role

Build reliable CRM processes, clean legacy data and create reporting that helps teams make decisions. This role combines hands-on CRM administration with workflow automation and practical analytics.

Key Responsibilities

  • Build, configure and manage modern CRM systems.
  • Design automated workflows using native CRM tools, Zapier, Make or APIs.
  • Clean legacy CRM records and improve database consistency.
  • Build clear automated dashboards for decision-makers.
  • Document processes and communicate changes to users.

Qualifications

  • At least two years of hands-on experience with a modern CRM.
  • Practical experience building CRM workflows and integrations.
  • Strong data cleanup and reporting skills.
  • Excellent written and spoken English.
  • Availability for overlap with US Central business hours.

Nice-to-Haves

  • Direct Attio experience; HubSpot, Pipedrive or Salesforce experience with the ability to learn Attio is also relevant.