Internal Account Manager

3 days ago


Midrand, Gauteng, South Africa Data Centrix Full time
Minimum Requirements:
  • Matric and Diploma/Degr
Minimum Requirements:
  • Minimum 2 years sales experience in IT industry (essential)
  • Telesales experience
  • Sales and/or marketing qualification (optional)
Key Responsibilities:
  • Supporting Function
    • Assigning emails and tracking of all partner requests
    • Drive internal OLA and SLA to partners
    • Ensure the quality of orders and delivery, ensuring partners expectations are met once order is placed
    • Check on order picking tickets and allocations, releasing back orders, care pack management, collection orders, deliveries, config orders, roll out orders, warehouse escalation
      • Sales Function
      • Overachieve revenue and gross profit monthly targets
      • Direct proactive partner engagement
      • Assist partners telephonically (taking incoming calls) and attending to written (incoming email) queries
      • Take responsibility on the health of the mailbox, ensuring mails completed gets filed away and following up on items waiting on feedback
      • Assist with telephonic quotes or important quotes that need special negotiation and attention
      • Follow up on quotes daily via telephonic communication
      • Negotiate pricing and terms
      • Execute on outbound call campaigns, share promo deals regularly with base Look for new leads and opportunities

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