Chief Revenue Officer

4 weeks ago

Cape Town, Western Cape, South Africa Wyzetalk Full time

We are looking for a highly skilled and dynamic Chief Revenue Officer to join Wyzetalk. As CRO you will be responsible for aligning and optimising the customer experience from acquisition to adoption and expansion. Your aim is to increase revenue by holding a long-term perspective, understanding and embracing the differences between sales, partnerships, customer success and marketing, and streamlining how these departments work together. You will develop and execute the company's revenue model, lead efforts to scale both new customer acquisition and expansion within existing accounts and build a repeatable and sustainable revenue stream. The CRO reports into the CEO, and has 4-5 direct reports across marketing, sales and customer success.

Key Responsibilities

Revenue Strategy & Growth
Develop and execute an integrated revenue strategy that drives customer acquisition, adoption, and expansion. Use data-driven insights to identify new growth opportunities and set ambitious revenue targets, ensuring the company meets or exceeds financial objectives.

Go-to-Market & Sales Strategy
Lead the development of go-to-market strategies, ensuring the creation of new revenue channels and successful product positioning. Manage the sales pipeline to drive consistent growth, attract new clients, and support expansion within existing accounts.

Strategic Client Engagement
Engage directly with key clients for strategic sales and customer success purposes. Build and maintain strong relationships with high-value clients, participating in negotiations and high-level conversations to ensure long-term satisfaction, retention, and expansion.

Executive Leadership & Team Guidance
As part of the executive leadership team, provide strategic input on company-wide growth initiatives and operational efficiency. Collaborate with C-level executives and the board to align revenue goals with the broader company vision, ensuring sustainable business performance. Guide revenue-generating teams—Sales, Marketing, Partnerships, and Customer Success—in their development and performance. Foster an inclusive culture that promotes and support our guiding principle and the Company values of Partnership, Ownership and Consistency.

Cross-Functional Collaboration & Process Optimization
Align, optimize and develop key revenue-generating teams—Sales, Marketing, Partnerships, and Customer Success—to improve operational efficiency and return on investment. Foster strong cross-departmental collaboration to ensure a seamless customer experience and drive consistent revenue growth.

Revenue Forecasting
Lead revenue forecasting, budgeting, and align financial planning with the CFO to ensure that revenue-generating activities are aligned with company financial goals. Continuously monitor performance and adjust strategies to achieve desired outcomes and long-term growth.

Qualifications
  • 10+ years of experience in revenue-related leadership roles (e.g., VP of Sales, VP of Marketing, VP of Customer Success) within a fast-growing organization, preferably in the technology or SaaS sector.
  • Proven track record of driving significant revenue growth and scaling revenue teams.
    Deep understanding of sales cycles, marketing funnels, and customer success strategies, with the ability to align these departments towards common goals.
  • Balancing a customer-first focus with a solutions-driven mindset by aligning product and service offerings with client needs to maximize value.
  • Strong analytical skills and a data-driven approach to decision-making, with proficiency in leveraging CRMs, analytics platforms, and revenue management tools.
  • Exceptional communication, negotiation, and influencing skills, with experience engaging at the board and executive levels.
  • Ability to balance strategic vision with hands-on execution, moving fluidly between long-term planning and short-term problem-solving.
What We Offer
  • Competitive salary and benefits package.
    – 30 Days of Annual Leave
    – Medical Aid Subsidy
    – Access to an EAP
  • Peer Feedback to Grow and Improve.
  • Opportunity to work in a fast-paced, dynamic environment with a passionate team.
  • Be part of a company that is making a real difference in the world.
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