Remote 2nd-3rd Line MSP Support Engineer

Remote, South Africa | Posted on 22/10/2026Monday to Friday, 9:30am to 6:30pm South African time. This aligns with UK working hours during the summer (8:30am to 5:30pm UK) and is one hour earlier than UK working hours during the winter (7:30am to 4:30pm UK) so 8:30 to 5:30PM South African time,Our client is a well-established managed IT services provider...

Remote, South Africa | Posted on 22/10/2026Monday to Friday, 9:30am to 6:30pm South African time. This aligns with UK working hours during the summer (8:30am to 5:30pm UK) and is one hour earlier than UK working hours during the winter (7:30am to 4:30pm UK) so 8:30 to 5:30PM South African time,Our client is a well-established managed IT services provider...

Uptime Solutions Ltd is seeking a Senior L1 Engineer to provide first-line IT support for our MSP clients. The role is fully remote in South Africa, with US hours and a monthly salary up to R25,000 plus benefits (CTC R27,000).You will troubleshoot Windows and Microsoft 365 services, manage tickets, and escalate complex issues to 3rd line engineers. A minimum...

Uptime Solutions Ltd is seeking a Senior L1 Engineer to provide first-line IT support for our MSP clients. The role is fully remote in South Africa, with US hours and a monthly salary up to R25,000 plus benefits (CTC R27,000).You will troubleshoot Windows and Microsoft 365 services, manage tickets, and escalate complex issues to 3rd line engineers. A minimum...

Uptime Solutions Ltd. seeks a Senior L1 Engineer to deliver frontline IT support for our Managed Service customers from a fully remote South Africa base.Responsibilities include troubleshooting, ticket management, and escalation to 3rd line engineers, with a goal to grow into a longer-term role within a mature MSP. The ideal candidate has at least 2 years in...

Leading Client in the Technology Industry requires a Senior Server Support Engineer to provide 2nd line support within the server management, end user computing layer and support layer.ResponsibilitiesAssist with escalations from 1st line support engineersProvide 2nd line data centre support at the server infrastructure levelEscalate to 3rd line timeously to...

Remote Choice in South Africa is expanding its Microsoft-focused managed IT support services and seeks a 1st/2nd Line IT Support Engineer to join the technical team. You will own tickets, troubleshoot Microsoft 365, Windows devices, networking, and security, and assist with MSP projects as the portfolio grows.The role emphasizes strong communication,...

Recruitment in Cape Town is seeking an Intermediate IT Support Engineer in the Southern Suburbs. You’ll join a small IT support team delivering hands-on help to multiple clients across desktops, servers, networks, cloud services and security.You’ll handle complex third-line issues and assist with everyday user requests. Responsibilities include setting...

MindMatch Consulting in Cape Town is looking for a 3rd Line Support Engineer to provide technical escalation support for customer queries. The role involves solving complex issues while working with advanced technologies, including Cloud services and networking.Ideal candidates will have at least 5 years of IT support experience, a robust technical...