Short-Term Insurance Claims Administrator

Found in: Talent ZA 2A C2 - 2 weeks ago


East London, South Africa Abantu Staffing Solutions Full time

Minimum Requirements:

  • Grade 12
  • 1+ Years Experience in the same or similar industry
  • Class of Business completed for STI Personal and Commercial lines
  • Operational Ability
  • Product Specific Training
  • Experience on SANTAM online system (Highly advantageous)
  • Product specific training completed with main players in insurance industry: Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc. (Highly advantageous)

 

Main Responsibilities:

  • Make- and receive calls to clients
  • Gathering and follow up all info and documents required to register claim
  • Advise on claims under what section covered on policies
  • Interaction and follow up with Insurers
  • Involvement with claims intermediary service (Client satisfied)
  • Follow claim through to Agreement of Loss and signed by client
  • Logic and intellect to ensure customers treated fairly
  • Build relationships (Trust) with clients

 

Key skills and Competencies:

  • Strong administrative skills
  • Good verbal- and written communication skills at all levels
  • Computer literate in Microsoft office and internet
  • Self-discipline and time management
  • Punctuality
  • Meet deadlines

 



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