Transport Administrator
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KEY RESPONSIBILITIES
• Manage and process day-to-day transport administration.
• Work through and maintain transport paperwork and documentation.
• Capture and update trip information accurately.
• Check documentation for accuracy and completeness.
• Process and follow up on PODs, delivery notes, trip sheets and other transport documentation.
• Respond to and manage incoming emails in a professional and timely manner.
• Answer incoming telephone calls and assist clients, drivers and suppliers with queries.
• Communicate with drivers regarding documentation, collections and deliveries.
• Liaise with clients, depots, terminals and suppliers as required.
• Follow up on outstanding paperwork and information.
• Maintain accurate filing systems and ensure documents can be easily retrieved.
• Assist with general office and administrative duties.
• Assist the transport team with the coordination and administration of daily activities.
• Identify discrepancies or missing information and follow up accordingly.
• Ensure all administrative tasks are completed accurately and within required deadlines. REQUIREMENTS
• Minimum 3 years' experience in the transport/logistics industry.
• Previous experience in a transport administration or controller role will be advantageous.
• Good understanding of the transport industry and its processes is essential.
• Excellent attention to detail.
• Strong administrative and organisational skills.
• Good telephone and email communication skills.
• Computer literate with good working knowledge of Microsoft Office.
• Ability to work with large volumes of paperwork and information.
• Ability to prioritise tasks and meet deadlines.
• Reliable, responsible and professional.
• Ability to work independently as well as part of a team. THE IDEAL CANDIDATE We are looking for someone who is methodical, organised and extremely detail-oriented. You should enjoy working with paperwork, checking information, responding to emails and ensuring that the administrative side of the transport operation runs smoothly. Attention to detail is a must. The successful candidate should be someone who notices discrepancies, follows up on outstanding information and takes pride in keeping documentation accurate and up to date. A good knowledge of the transport industry is important, as the role requires an understanding of the terminology, documentation and processes involved in day-to-day transport operations.
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