Medical Practice Manager
6 days ago
- Evaluate and manage work activities of all admins, nursing, cleaning, gardener and Patient Care Consultant staff.
- Assist, support and guide Team Leaders.
- Maintain computerized record management systems (medical software) to store and process data such as patient information.
- Daily banking, statistics and reports.
- Assist in establishing work schedules, tasks and rosters for staff.
- Maintain effective communication between professionals, staff and patients.
- Maintain and ensure excellent working condition of the health Centre.
- Monitor and supervise work done by service providers to ensure adherence to quality standards, deadline dates, compliance as well as to correct errors or resolve problems.
- Investigate and resolve customer complaints by following due process regarding the companys internal processes.
- Manage and resolve all staffing issues, including recruitment, performance evaluations and discipline related concerns, as well as monitor the progress thereof.
- Ensure that all maintenance and other contractor duties/work is reported to the operations
- Manager, and the relevant platform(s).
- Investigate and facilitate disciplinary enquiries.
- Train new staff and orientate within the workplace/Centre.
- Adhere to and ensure compliance to all company policies and procedures.
- Assist in conducting regular inspections of the Centre and Centre premises
- Matric
- Degree in business management.
- 3-5 years experience in similar role
- 2-3 years' management experience
- GoodX experience will be an added advantage.
- Computer literacy (MS Packages, Pay Space)
- Healthcare industry experience will be an advantage.
- Driver's license and own transport.
- Strong interpersonal skills and conflict management
- Basic financial literacy and understanding
- Flexibility in terms of availability
- Professional communication skills
- Ability to build professional relationships with doctors and patients in promoting patientdoctor interaction.
- Ability to work under pressure.
- People management and interpersonal skills
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