Medical Practice Manager

6 days ago


Polokwane, Limpopo, South Africa Immploy Full time
  • Evaluate and manage work activities of all admins, nursing, cleaning, gardener and Patient Care Consultant staff.
  • Assist, support and guide Team Leaders.
  • Maintain computerized record management systems (medical software) to store and process data such as patient information.
  • Daily banking, statistics and reports.
  • Assist in establishing work schedules, tasks and rosters for staff.
  • Maintain effective communication between professionals, staff and patients.
  • Maintain and ensure excellent working condition of the health Centre.
  • Monitor and supervise work done by service providers to ensure adherence to quality standards, deadline dates, compliance as well as to correct errors or resolve problems.
  • Investigate and resolve customer complaints by following due process regarding the companys internal processes.
  • Manage and resolve all staffing issues, including recruitment, performance evaluations and discipline related concerns, as well as monitor the progress thereof.
  • Ensure that all maintenance and other contractor duties/work is reported to the operations
  • Manager, and the relevant platform(s).
  • Investigate and facilitate disciplinary enquiries.
  • Train new staff and orientate within the workplace/Centre.
  • Adhere to and ensure compliance to all company policies and procedures.
  • Assist in conducting regular inspections of the Centre and Centre premises
Requirements:
  • Matric
  • Degree in business management.
  • 3-5 years experience in similar role
  • 2-3 years' management experience
  • GoodX experience will be an added advantage.
  • Computer literacy (MS Packages, Pay Space)
  • Healthcare industry experience will be an advantage.
  • Driver's license and own transport.
Skills and Attributes:
  • Strong interpersonal skills and conflict management
  • Basic financial literacy and understanding
  • Flexibility in terms of availability
  • Professional communication skills
  • Ability to build professional relationships with doctors and patients in promoting patientdoctor interaction.
  • Ability to work under pressure.
  • People management and interpersonal skills


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