Project Engineer

4 weeks ago

Johannesburg, South Africa Mayfly Agri (Pty) Ltd Full time

Minimum requirements for the role:
  • Must have a B. Tech. in Electronics, N6 Electronics, or an equivalent water treatment and agricultural qualification
  • Knowledge and experience with water treatment technologies, systems, and principles is advantageous
  • Strong analytical and problem-solving skills, with the ability to analyze complex issues and develop plans to capture opportunities and avoid business and customer losses
  • Ability to demonstrate innovation in installations and service business
  • Excellent communication and customer management skills
  • Ability to work under pressure, meet fixed deadlines, and manage within project budgets
  • Demonstrable drive and commitment to the company and its tasks
  • Strong customer focus, with exceptional customer service skills
  • Excellent computer skills, including proficiency in Microsoft Office
  • Strong communication and interpersonal skills, with the ability to work effectively in a flat organizational structure and interact with individuals at various levels of the organization
  • Must possess a valid passport and driver's license and be willing to travel when required

The successful candidate will be responsible for:
  • Engaging with end users and representing the company in a professional and positive manner.
  • Carrying out site installations, site inspections, repairs, preventive maintenance, or troubleshooting at customer sites without supervision and within project timescales.
  • Assisting dealer technicians in installing, commissioning, and troubleshooting faults.
  • Carrying out corrective maintenance without supervision, within acceptable timescales, escalating any problems if required, and maintaining ownership of the problems until the customer is satisfied.
  • Executing service calls and providing telephone support.
  • Overseeing after-hour emergency corrective maintenance.
  • Generating parts and service RFQs from end users or through dealerships.
  • Leading company installation personnel on site when required.
  • Providing feedback and reporting on any ongoing problems, including reliability or underperformance, to the Sales Manager/Executive Director.
  • Completing and submitting the relevant reports and documentation upon commissioning.
  • Managing own workload and planning all activities.
  • Staying highly motivated, dynamic, and demonstrating good problem-solving capability.
  • Providing input on product development needs and opportunities to the Sales Manager, Executive Director, and OEM.
  • Assisting the sales team in promoting and selling upgrades and parallel projects on site.
  • Assisting in identifying and implementing improvements that enhance customer interactions.
  • Travelling in and around Sub-Saharan Africa, including surrounding countries and international travel.
Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates

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