Residence Manager
2 days ago
Operational Management of Property and Facilities
- Oversee building and grounds maintenance to ensure optimal conditions.
- Manage third-party service providers and contractors.
- Conduct regular property inspections, handovers, and walkabouts.
- Ensure compliance with OHS standards and all relevant policies.
- Manage reactive and planned maintenance via MyBuildings, PIMS, and Rise systems.
- Engage with students to address needs, queries, and evaluations.
- Oversee application processes, intake procedures, and vacate processes.
- Ensure compliance with housing rules and address student misconduct.
- Collaborate with the Student Life Officer (SLO) on student events and programs.
- Assist with budget management and expense tracking.
- Compile and present monthly management reports.
- Manage access control and maintain asset registers.
- Mentor students and foster positive relationships.
- Address student complaints in collaboration with the SLO.
- Handle administrative duties, including signage, filing, and audits.
- Lead team efforts for inspections and readiness during intake periods.
- Oversee maintenance resolution and assign duties to Promoters/Interns.
- Experience: Minimum of 6 years of property management experience, with at least 2 years in a supervisory role.
- Student Accommodation Expertise: Experience in student accommodation management is essential.
- Skills and Knowledge:
- Proficient in MS Office.
- Thorough understanding of property management and student accommodation procedures.
- Knowledge of budgeting, service contracts, and leasing agreements.
- Attributes:
- Strong leadership, organizational, and problem-solving skills.
- Excellent interpersonal and communication abilities.
- A proactive, detail-oriented approach with a commitment to service excellence.
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