Residence Manager

1 month ago

Kimberley, South Africa Flair TM Full time
ð Key Responsibilities
Operational Management of Property and Facilities
  • Oversee building and grounds maintenance to ensure optimal conditions.
  • Manage third-party service providers and contractors.
  • Conduct regular property inspections, handovers, and walkabouts.
  • Ensure compliance with OHS standards and all relevant policies.
  • Manage reactive and planned maintenance via MyBuildings, PIMS, and Rise systems.
Student Management
  • Engage with students to address needs, queries, and evaluations.
  • Oversee application processes, intake procedures, and vacate processes.
  • Ensure compliance with housing rules and address student misconduct.
  • Collaborate with the Student Life Officer (SLO) on student events and programs.
Financial and Administrative Oversight
  • Assist with budget management and expense tracking.
  • Compile and present monthly management reports.
  • Manage access control and maintain asset registers.
Student Liaison and Support
  • Mentor students and foster positive relationships.
  • Address student complaints in collaboration with the SLO.
  • Handle administrative duties, including signage, filing, and audits.
Student Intake Coordination
  • Lead team efforts for inspections and readiness during intake periods.
  • Oversee maintenance resolution and assign duties to Promoters/Interns.
⨠Minimum Requirements
  • Experience: Minimum of 6 years of property management experience, with at least 2 years in a supervisory role.
  • Student Accommodation Expertise: Experience in student accommodation management is essential.
  • Skills and Knowledge:
    • Proficient in MS Office.
    • Thorough understanding of property management and student accommodation procedures.
    • Knowledge of budgeting, service contracts, and leasing agreements.
  • Attributes:
    • Strong leadership, organizational, and problem-solving skills.
    • Excellent interpersonal and communication abilities.
    • A proactive, detail-oriented approach with a commitment to service excellence.
ð© How to Apply

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