Transportation Coordinator
3 weeks ago
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Purpose of the role:
- The role of a transport coordinator is crucial in ensuring the efficient and smooth movement of goods and people from one location to another. The primary purpose of a transport coordinator is to manage and coordinate transportation activities to meet the needs of an organization. The purpose of a transport coordinator role is to ensure that goods and people are transported in a timely, cost-effective, and compliant manner. This involves a combination of logistical planning, coordination, communication, problem-solving, and adherence to regulations.
The duties of the Transport Co-ordinator will be:
Site operations Management
- Monitor areas of Employee Safety and Security of employees availing company provided transport
- Night cab deployments as per schedule
- Monitor daily checklist for all vehicles
- Monitor hygiene status of all vehicles before deployment
- Ensure allocation of routes, destinations as per the requests with maximum possible reduction in the distance
- Ensure to collate all company required statutory documents, licenses pertaining to vehicle and driver
- Compliance with Safety Regulations and Standards in transportation operations. Eg. Red zone drop offs, Passenger safety, Speed limit driving, etc.
- Ensure to brief safety precautions on daily basis and preserve records
- Interact with internal customers and ensure customer satisfaction
- Perform administrative duties of all tasks relating to employee transportation within the client operation
- 24/7 reachability in case of any emergency support
Ensure business continuity
- Collaboration with all Stakeholders within Cape Town and Global offices Report Management
- Preparing Monthly Provision
- Preparing Monthly & weekly dashboard report
- Preparing OTA & OTD Matrix report
- Preparing MASTER report, it includes (OTA & OTD, No Show, Vehicle Occupancy, Incident Tracker, Vehicle Compliance, Reimbursement, Ad hoc Reports, Transport costs
- Maintain all monthly MIS on share drive Vendor Management
- Clear and professional engagements with Transport Vendors
- Ensure service provider supervisors are available at the site before night operations
Ensure to brief the supervisor on safety aspects
- Any incidents to be recorded and Incident Report to be logged - and shared with CAPA reports Client visit / Leadership visit
Ensure to collate the travel plans
- Works closely with the Admin Team and assist in Admin related tasks
- Ensure to inform the service provider in advance for preparations
- Ensure timely availability of vehicles with transport and cleaning protocols
- Ensure to coordinate with Landlord and Physical Security for smooth entry and exit
- Prioritize and schedule transportation activities to ensure timely delivery of services are delivered: Vendors, stakeholders (the passengers), possible deliveries, pick-ups, drop offs, etc Training and Development
Ensure to complete mandatory trainings for drivers
- Preserve training records and materials for future reference Audit management
- Ensure Compliance in all respects are at 100 % at any given time
- Preparing Vendor performance report
- Preserve all the documents, financial invoices, receipts, reports, records in required format
- Make suggestions to reduce transportation expenses and to improve quality of service
- Keep updating the records as and when required
- A high school qualification or equivalent
- Knowledge and understanding of geographical areas of the broader Western Cape
- Knowledge, understanding, coordination and management of passengers
- Prior experience as a transport coordinator or a similar role eg.
- Fleet Management
- Excellent attention to detail
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Maintain a warm and friendly demeanour at all times
- Must be able to effectively communicate both verbally, written and in an attentive, friendly, courteous and service oriented manner
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
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