Pro Fitness Instructor

Purpose of the job:

• The Pro is responsible for ensuring that members receive an excellent fitness experience. Additionally, Pro should act in a professional manner and ensure that all training and Reception areas operate at and deliver a high-quality service at all times.

Key Performance Areas include:

• Conduct group classes
• Perform reception duties such as answering phone calls and handling member queries
• Ensure you attend scheduled weekly training and meetings as well as Reception weekly training
• Stay up to date with all Company communication and policy and procedures
• Achieve targets by collecting arrears, correct receipting and being fully compliant with all drop safe processes
• Comply with Health and Safety and Club Operating procedures
• Ensure the safe and effective operation of your club, keeping facility downtime to a minimum
• Deliver excellent service to members and visitors according to standards and procedures

Experience & Competencies Required:

• 1-2 years in the Fitness industry is preferred.
• Knowledge on fitness and physical training.
• First aid qualified
• MS Office; Outlook, Internet, Word and Excel intermediate.
• Ability to balance the demands of work and personal commitments
• Ability to make quick but balanced decisions
• Ability to welcome new members and convert interested leads into new members
• Commercial and business awareness
• Friendly, energetic and loud
• Initiative
• Problem solving skills
• Strong affiliation to work in a team
• Strong attention to detail