Coastal Customer Experience Coordinator

8 hours ago

KwaZuluNatal, KwaZulu-Natal, South Africa Placements24 Full-time

Placements24 in Richards Bay is seeking a Customer Care Coordinator to manage the customer journey from initial contact to post-service follow-up, ensuring a consistently positive experience for clients.

You will coordinate customer interactions, resolve inquiries efficiently, and maintain CRM records while helping identify process improvements to boost satisfaction and loyalty in KwaZulu-Natal's coastal community.