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Marine Claims Specialist

2 months ago

Johannesburg, South Africa Energy At Work Full time
Job Title: Marine Claims Specialist

Company Overview: Join our client's reputable insurance company, specializing in marine insurance solutions. They are currently seeking a skilled and experienced Marine Claims Specialist to join their Claims Department.

Position Overview: As a Marine Claims Specialist, you will play a crucial role in our client's Claims Department by managing marine insurance claims from initial reporting to resolution. You will work closely with policyholders, marine surveyors, agents, and other stakeholders to assess, investigate, and settle marine claims while ensuring compliance with company policies and industry regulations.

Key Responsibilities:
  • Receive and review marine insurance claims, including hull and machinery, cargo, marine liabilities, and other marine-related risks.
  • Conduct thorough investigations and assessments to determine coverage, liability, and claim validity.
  • Analyze policy terms, conditions, and exclusions to assess claim eligibility and coverage limits.
  • Communicate with policyholders, marine surveyors, agents, and external parties to gather information, documentation, and statements related to claims.
  • Evaluate damages, losses, and expenses associated with marine claims and determine appropriate settlement amounts.
  • Negotiate settlements with claimants, attorneys, and other stakeholders within authorized limits.
  • Manage claim files and documentation, ensuring accuracy, completeness, and compliance with regulatory standards.
  • Provide timely updates and communication to policyholders regarding claim status, progress, and resolution.
  • Collaborate with claims adjusters, legal teams, and other departments to resolve complex claims issues and disputes.
  • Maintain confidentiality, integrity, and professionalism in all interactions and communications related to marine claims.
Qualifications:
  • Matric, RE5, RE1 and FAIS credits.
  • Minimum of 6 years of experience in marine claims handling within the insurance industry.
  • Strong knowledge of marine insurance policies, coverages, and claims processes.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Effective communication and negotiation abilities, with a focus on customer service and satisfaction.
  • Proficiency in claims management software and Microsoft Office Suite.
  • Ability to prioritize tasks, manage workload efficiently, and meet deadlines in a fast-paced environment.
  • Commitment to ethical conduct, compliance with regulations, and continuous learning and development in the marine insurance sector.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement within the company.
  • Supportive and collaborative work environment.
  • Ongoing training and professional development programs.
How to Apply: If you meet the qualifications and are interested in joining our client's team as a Marine Claims Specialist, please submit your resume. We look forward to reviewing your application and considering you for this rewarding position with our client.

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