Life - Sales Consultant

4 weeks ago


Sandton, South Africa Level-Up Full time

Qualification & Experience:

  • Matric / Grade 12.
  • FE5.
  • Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper).
  • 3 years call centre sales experience.
  • 1 year outbound call centre sales experience.
  • 2 years Life Insurance experience.
  • Fluency in English is essential plus one other official language.

 

Responsibilities:

  • To maximise policy sales and monthly written premium in a compliant and customer centric manner.
  • To be responsive, courteous and professional in dealing with our clients supporting lead providers and customers.
  • To execute the sales process with skill, knowledge, diligence and integrity.
  • To optimise each lead by selling additional products where these are available.
  • To use appropriate interpersonal skills and communication methods to gain acceptance of our clients products from potential customers.
  • To accurately identify the needs of the customer by asking effective questions and listening attentively.
  • Match benefits accordingly and demonstrate how a product satisfies their needs.
  • To understand objections and overcome them with an appropriate response.
  • Strive to become an expert in your field through observation and collaboration.
  • To continuously improve skills through practicing areas identified for improvement.
  • To share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team.
  • To be self-motivated, maximise productivity and able to manage one's time effectively when working from home.

 

Purpose of the role:

The purpose of the sales consultant is to act as a good brand ambassador in order to grow our clients market share through the sale of the Life products. A successful candidate achieves this goal through educating our clients customers on the benefits of our clients product, providing excellent customer service and exceeding sales targets.

 

Non-technical Skills:

  • Sales Driven.
  • Goal Orientated.
  • Self-Accountability.
  • Time Management.
  • Excellent verbal and written communication skills.
  • Computer Literate.
  • Needs Analysis Skills.
  • Attention to Detail.
  • Problem-Solving.
  • Adaptability to Change.
  • Stress Tolerance.
  • Resilience.
  • Driven and Motivated.
  • Negotiation Skills.
  • Compliance and Rule Orientated.
  • Strong Work Ethic.
  • Proactive.
  • Deadline Driven.


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