Investment Administrator

To accurately and timeously review and process client instructions in line with business rules and legislation, ensuring clients and Financial Advisors experience a professional service which includes ongoing maintenance of the unitholder database, overseeing accuracy of manual processes and internal and external reporting to stakeholders. KEY RESPONSIBILITIES:Daily processing of instructionsReceive and capture information on client instructions accurately and in line with daily deadlines for all transaction types (purchases, repurchases, retirements, debit orders, once-offs, death claims and investment/client changes) ensuring:Compliance with business rules and relevant legislation (FICA, POPIA, FATCA, CRS, FAIS, PFA and Insurance Act)Instructions are complete and supporting documents received as per checklist and instruction (including signature verification)Regular Follow ups with Client Relationship Team for outstanding requirementsMonitor bank statements to identify cash deposits, rejected monthly income payments, electronic collections, and debit orders and notify Compliance and / or initiate query process with the Client Relationship TeamMonitor bank reconciliations and follow up on outstanding fundsCheck transactions captured by colleagues to ensure:AccuracySupporting documents have been receivedCompliance with Business rules (e.g. proof of bank account, minimum investment amounts and signature verification) and legislative requirements are met (e.g. FICA, POPIA, FATCA, CRS, FAIS, PFA and Insurance Act)Front page checking – all data has been accurately capturedCalculate profit and loss on any back-dated transactions and notify Team Leader and/or 2ICRequired to learn and understand the requirements of all Solutions products and the Legislation governing each product Monthly processingRegulation 28 compliance checking:To ensure investments remain compliant, once debit order totals are balanced, checked and processedTo ensure all clients in retirement funds are compliantTrack and report group retirement annuity contributions to ComplianceTimeous processing of monthly distribution and early income payments, including:Sample checks to ensure accuracy of client earnings, dividend withholdings tax calculations, Financial Advisor’s fees, relevant drawdown or reinvestment amounts and income paymentsFinancial Advisor commission checking:Generate intermediary admin fee report and sample check figuresBalance payments schedule of Financial Advisor commission for all products prior to commission payments being madeCheck or process PA policy anniversary requirements ReportingSample check daily reporting and welcome packs for clients and Financial Advisors, thereafter, email reports to clients and notify Services team to print and post daily reportingDraft and send correspondence to clients non-compliant with Regulation 28 and monitor to ensure their asset allocations change/switch to compliant within the legislated timelinesCompile or check monthly and quarterly stats for the Board and the underlying insurer of the living annuityGenerate, check and email retirement letters to clients invested in retirement funds and notify Services team to print and post lettersCheck quarterly statement figures reflecting in asset allocations, pie charts, activity and distribution summaries as well as tax statements (IT3b, IT3c, IRP5, IT3s) and contribution certificatesUpdate systems with SARS prescribed tax rates for living annuity clients and check communication to clientsTend to requests for any Ad hoc statements Query managementIdentify queries and recommend possible solutions through a timeous responseEnsure accurate, clear and concise communication in line with POPIAAssist with internal monitoring by investigating and providing timeous feedback of any irregularities to Team Leader and Compliance OfficerMaintain a positive working relationship with Client Relationship Team and Operations teams System and process enhancementsSystem requirements or irregularities must urgently be reported to Team Leader and Business Analyst and logged to ensure correction and streamlining occursAssist with system testing for identified requests or tasksAssist with maintaining system data integrity which often requires tight deadlines to be adhered to (i.e. if tax uploads to SARS require additional fields, etc) REQUIREMENTS:Candidate must have completed, or currently be completing, an undergraduate degree, preferably in commerce/finance.Previous administration experience is required, preferably in Financial ServicesUnit Trust/Retirement Fund background and experience would be an advantage.May be required to work overtime from time to time.Proficiency in Microsoft Excel, Word and Outlook is necessary