Club-V Coach
3 weeks ago
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Your Purpose...
- To maintain a quality product, delivering great classes and member service.
- To ensure that children are kept entertained and active for the duration of their visit to Club-V and are supervised at all times.
- To effectively manage the 2 consecutive hour rule in Club-V Max.
- To effectively manage sales budgets and targets – equal to or greater than 100%.
- To competently know and adhere to all emergency procedures.
- To ensure all operating standards are met and to have knowledge of all operating standards.
- To actively maintain a clean and safe environment according to Health and Safety Standards and Brand Standards.
Your Duties and Responsibilities...
- To ensure that children are kept entertained and active for the duration of their visit and are supervised at all times.
- To ensure the delivery of activities and camps are of a high standard and are well prepared.
- To ensure that participation stats are logged after each class and bookings are completed for holiday camps.
- To ensure that access stats are timeously loaded on LSR.
- To effectively manage sales budgets and targets – equal to or greater than 100%.
- To ensure that sales administration is in place to avoid expiring contracts.
- To proactively sell Club-V Max to prospective members and get referrals from guests, birthday parties and holiday camps.
- To ensure that all relevant member documentation is received and cards are issued with photographs taken.
- To ensure that complaints are dealt with effectively and confident feedback is given within 24 hours.
- To be able to provide examples of planned activities and activity rosters.
- To maintain control of the Club-V Max environment.
- To report any incidents immediately to the MOD/Club-V Manager.
- To control stock within Club-V Max, including toys, arts and crafts, consumables, cleaning aids etc. using the relevant checklists.
Our Minimum Requirements...
We can't live without…
- A recognized Fitness Qualification
- A Clear Criminal Check
- Up to date First Aid Training
- Up to date in-house Club-V Training
- Up to date Active Play Training
- Presentation skills
- Group programming skills and able to execute a plan
- Ability to conduct group classes for children
- Able to work on Excel, Word and PowerPoint
- Communication and motivational skills
- Coaching and feedback skills
- Affinity for children
- Ability to entertain children
- Able to conduct physical games and activities with confidence
- Able to set-up and manage timetables
- Able to learn and implement new juniors programmes.
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