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Intermediate Business Analyst

1 month ago

City of Cape Town Metropolitan Municipality, South Africa Plus 1x Full time

Job Overview

We are looking for a Junior to Mid-Level Business Analyst to join our team on-site in Cape Town . The ideal candidate will have a strong understanding of functional analysis , customer requirements, and data structures. This role involves working within a hybrid Waterfall/Agile approach.

Key Responsibilities

  • Analyze customer requirements and ensure alignment with the existing platform and design.
  • Identify constraints and provide solutions that fit within current business processes.
  • Assist in specification work , ensuring clear and accurate documentation.
  • Support the migration from Excel to Jira & Confluence , ensuring the transition is well-structured and effective.
  • Assess storage solutions for business documentation and data.
  • Collaborate with stakeholders to enhance customer experience and define the ideal user journey.
  • Provide implementation guidance and recommendations.

Skills & Experience Required

  • 3+ years of experience as a Business Analyst .
  • Strong understanding of functional analysis and customer experience .
  • Ability to work with data tables (not a technical BA role but must grasp data structures).
  • Experience with Agile/Waterfall methodologies .
  • Previous exposure to Jira & Confluence is beneficial.