Manufacturing Fulfilment Consultant
4 weeks ago
Manufacturing Fulfilment Consultant (Incoterms), Boksburg, Rneg + Ben
- Grade 12
- 2 years' experience in a related field
- Knowledge of export processes and documentation
- Incoterms
- Excellent communication and telephone skills
- Computer literacy- MS Office, especially E-Mail, Word, Excel, Internet navigation. Ability to use ERP System, LTQ, and OCR
Duties and Responsibilities:
- Apply order fulfilment methods to achieve accurate and efficient order processing.
- Perform in such a manner as to achieve the required service rating towards the COE KPI's, through system knowledge, accuracy, attitude, and initiative-taking service. Implementing the business rules and procedures
- Create and enhance the buying experience of our customers through professional service using systems and applying processes.
- Provide support for queries, complaints, and general enquiries by applying sound problem-solving abilities.
- Follow and apply order management procedures, tasks, and administration, ensuring we follow through all orders.
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